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Living
Cape Coral
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Vivienda en alquiler – 
3 dormitorios, 3 baños, 6 plazas

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Opiniones de nuestra comunidad

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weezie222...
Halifax, Canadá
1 opinión
“We will not be back :(”
2 de 5 estrellas Opinión escrita el 3 junio 2014 para una estancia en abril de 2014
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First the good news. The house was clean and spacious .Sadly there were issues. Location was poor, the house is deep in the suburbs and the town of Cape Coral has little to offer. The barbecue was broken upon arrival but was replaced promptly. The kitchen did not even have dish soap to do the dishes and the bathrooms had only one roll of toilet paper so no time to relax, we had to head out for supplies immediately. There was zero beach equipment, no chairs or umbrella so all that would have to be purchased for a beach day. I think my biggest beef was the allowance for electricity. We were out touring EVERY day and were conscious of closing curtains, not using the AC and when we were there we turned off lights and went to bed early. Somehow we went over our allowance and were charged extra. It is not possible to stay in this rental and stay within the allowance. The management was not up to par. Ingrid is cheerful but repeatedly asked us for further payment without taking the time to check and see that we were paid up in full. No apology came after we took time out of our vacation to send her all the verification. So the house is fine but beware of hidden charges. We will not stay at this house again or use this rental agency again.

3 de 5 estrellas ¿Cómo de fácil fue reservar la propiedad? 4 de 5 estrellas ¿Fueron útiles las indicaciones para llegar a la propiedad?
3 de 5 estrellas ¿Fue fácil recoger las llaves/acceder a la propiedad? 4 de 5 estrellas Estado general del alquiler vacacional
4 de 5 estrellas Colchón y ropa de cama 2 de 5 estrellas Cocina y utensilios
4 de 5 estrellas Limpieza del baño 2 de 5 estrellas Otros servicios e instalaciones
2 de 5 estrellas Servicio
Lo que más le gustó: beds linens
Lo que menos le ha gustado: over charging for electricity
Grupo de viaje: Amigos
¿Le recomendarías este hotel a un amigo?   No.
  • ¿Se correspondía la propiedad con lo anunciado?
  • ¿Había acceso a Internet/Wi-Fi desde la propiedad?
  • ¿Te devolvieron la fianza a tiempo?
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Respuesta de la dirección
12 jun 2014
Dear Louise,
sorry to hear that you did not like your stay in Villa Pink Martini. You are the first party writing a negative comment about this home. Strange that 2 prior reviews rate the house with 5 stars and you rate it with 2 stars. I have repeating tenants in the home and if it would only be a 2 star they certainly would not rent it again. I think the problem is not the style/location/amenities of the villa but you. For example the kitchen is so well equipped and nothing is missing - if you consider Mikasa dinnerware and glassware cheap this is more than incorrect but you might certainly not know this brand in Canada. Booking the home did go via Flipkey and it was easy as it could be. If you would have read the full description of the home you would have read that there is an electric allowance of $ 35/week and higher usage will be deducted from the security deposit. Your higher usage was $ 21,84 and pix of the meter reading on arrival/departure could have been provided. Fact is that you used more. It is correct that the BBQ grill had a problem and it had been replaced immediately. We did not charge you leaving the BBQ grill dirty. There would have been a $ 40 cleaning charge which can also be read in the description. It is not an essential to provide beach chairs/umbrella and it has not been listed on flipkey description. The location of the home is in a nice and quiet and desireable neighborhood in Cape Coral. You could have googled it prior booking. It is not fair to leave a negative rating for this as well. Finding the home is easy as you did get the exact address after booking and you could have gone on mapquest and printed out a map. Access to the home without any problems as I met you directly in front of the house.
I wish you all the best and good luck finding the perfect home in the future.
Sunny regards
Ingrid
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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Gerente
Ingrid w.
Se habla Inglés
Desde : abr 2013
Calendario actualizado: Hace 1 día
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