Dear Guest,

The Casanova team would like to thank you for your feedback. Please be aware that we have contact the garbage company so they can pick up the garbage in mid morning instead of early morning. We would like to apologize for any sleeplessness this incident may cause you during your stay. Please be sure that our guests come first and we are working hard to meet everyone’s expectations.

Best regards,

Camilo Matarraz

Dear Guest,

The Casanova Suites would like to thank you to for your kind review. It’s always good for us to know the feedback of our guest; whether they are positive or negative so we can keep improving as a hotel. We would like to thank you for saying that the true gem of our hotel is the employees. This is a great compliment since many guests share your same opinion.

Please be sure that we are aware that we still have many things to improve and we are working hard for it. These are some of the improvements we have made since you check out.

* We decided to close the night club and build more rooms where that space is now. This will bring a quitter atmosphere to the hotel and also increase our inventory.

* The interior cab of the elevator has been remodeled.

* We are constantly painting our rooms

* We added plants to the rooftop and eventually get new loungers. We will serve breakfast and lunch in a very near future.

As you know we are a very small hotel but we have great plans for our future. Please come soon and see the changes for your self.

Best regards,

Camilo Matarraz

Dear Guest,

The Casanova Team would like to thank you for your great feedback. We are glad that you had a great new year's eve with your family and kids. Our hotel is becoming more family oriented since we decided to close the night club and build more rooms at that space. We are committed to give the best possible experience to all of our guests and we are working hard to achieve that. Please be sure of contacting us for your next stay.

Best regards,

Camilo Matarraz

Dear Guest,

Thank you for your kind review. The Casanova Suites team is honored in knowing that you had a wonderful birthday experience at our property. We are committed in providing great experiences like the one you had to all of our guests. Please do not hesitate in contacting us for you next stay and we will honor you with a great rate!

Best regards,

Camilo Matarraz