SystemE,

I would like to thank you for staying with us in January and for taking the time to write a review about your experience. Our hotel does have a party vibe and is on a busy street where there is a lot happening on South Beach, therefore it is a busier and noisier hotel. It is also located steps away from the beach, stores and amazing restaurants. However, as you pointed out in your review you can request a room in a quieter side of our hotel, as long as a room is available. We also have many other hotels that can meet your needs.

I am glad to hear you enjoyed your King size bed and the super comfy goose down bedding. We aim high in providing comfort to our guest. I am sorry to hear about your experience with our towels and I am currently looking into your concern. We try our best to keep our prices at a minimal so that our guest can have a truly enjoy all the room has to offer. I am happy you were satisfied with our mini bar prices.

On behalf of myself and our staff, I would like to apologize for not being able to fix the issue you experienced with your shower. Our staff worked hard to fix the issue which was beyond our control, however it took longer to fix than anticipated. Besides this issue I hope that we were able to provide you with a great stay and amazing amenities. We look forward to seeing you again.

Thank you,

Steven Morales
Vibe Manager