- Hotel Crowne Plaza South Beach - z Ocean Miami Beach
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Crowne Plaza South Beach - Z Ocean Hotel opiniones
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Opiniones: Crowne Plaza South Beach - Z Ocean Hotel
1437 Collins Avenue, Miami Beach, FL 33139
Fotos profesionales
180 fotos de los viajeros
Gante, Bélgica
1 opinión
“Not really a business hotel”
1
persona encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó de negocios
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Carlos Salazar, General Manager en Crowne Plaza South Beach - Z Ocean Hotel, respondió a esta opinión
9 abril 2012
Dear Valued Guest,
Thank you for choosing The Z Ocean Hotel and for sharing your experience with us. I truly appreciate your insight and how you precisely described some of our areas for improvement.
It is regrettable to hear that you did not receive the service you were expecting and should have received. Here at the Z Ocean Hotel I place a great importance on taking care of our guests’ experience, and efforts are currently underway to ensure seamless service. We are also making some changes to address some of the specific issues that you have mentioned.
On your next visit to South Beach, I hope that you would consider giving us another chance to experience the improved Z Ocean Hotel. Please do not hesitate to call me directly if I can be of assistance to you.
Warmest regards,
Thank you for choosing The Z Ocean Hotel and for sharing your experience with us. I truly appreciate your insight and how you precisely described some of our areas for improvement.
It is regrettable to hear that you did not receive the service you were expecting and should have received. Here at the Z Ocean Hotel I place a great importance on taking care of our guests’ experience, and efforts are currently underway to ensure seamless service. We are also making some changes to address some of the specific issues that you have mentioned.
On your next visit to South Beach, I hope that you would consider giving us another chance to experience the improved Z Ocean Hotel. Please do not hesitate to call me directly if I can be of assistance to you.
Warmest regards,
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Cleveland, Ohio
Colaborador
“A trip I'll never forget!”
Consejo sobre las habitaciones: If you have a little extra to spend it is so worth upgrading to the penthouse suite with an ocean vi...
Ver más recomendaciones relativas a las habitaciones
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Se alojó el Enero de 2012, viajó en pareja
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Carlos Salazar, General Manager en Crowne Plaza South Beach - Z Ocean Hotel, respondió a esta opinión
9 abril 2012
Dear Valued Guest,
Thank you for choosing the Z Ocean Hotel and for sharing your experience with us and for your kind words for the team. It is our goal to continue in the Z Ocean Hotel’s tradition of providing exceptional value and service and I am very delighted to hear that Lindsay, and the rest of the team were successful by providing it to you and your boyfriend.
We hope that if your travels bring you back to the Miami Beach area again you will choose to stay with us here at the Z Ocean Hotel. I would like to personally assure that you have a great experience and great accommodations here. Please do not hesitate to call me directly if I can be of any assistance to you.
Best Regards,
Thank you for choosing the Z Ocean Hotel and for sharing your experience with us and for your kind words for the team. It is our goal to continue in the Z Ocean Hotel’s tradition of providing exceptional value and service and I am very delighted to hear that Lindsay, and the rest of the team were successful by providing it to you and your boyfriend.
We hope that if your travels bring you back to the Miami Beach area again you will choose to stay with us here at the Z Ocean Hotel. I would like to personally assure that you have a great experience and great accommodations here. Please do not hesitate to call me directly if I can be of any assistance to you.
Best Regards,
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Massachusetts
2 opiniones
“Great Weekend Escape”
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Se alojó el Enero de 2012, viajó en pareja
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Carlos Salazar, General Manager en Crowne Plaza South Beach - Z Ocean Hotel, respondió a esta opinión
9 abril 2012
Dear Valued Guest,
Thank you for taking the time to write such a kind review of our hotel here on South Beach. I have shared your insight with Jo Ann at the front desk, Pat at the bar and the entire team and they were delighted to hear that they have made your stay a memorable one.
On your next trip to Miami Beach I hope you choose to stay at the Z Ocean Hotel again. I would like to personally guarantee that you have a great experience. If I can be of any assistance to you please do not hesitate to call me directly.
Kind Regards,
Thank you for taking the time to write such a kind review of our hotel here on South Beach. I have shared your insight with Jo Ann at the front desk, Pat at the bar and the entire team and they were delighted to hear that they have made your stay a memorable one.
On your next trip to Miami Beach I hope you choose to stay at the Z Ocean Hotel again. I would like to personally guarantee that you have a great experience. If I can be of any assistance to you please do not hesitate to call me directly.
Kind Regards,
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Chesterfield, Michigan
2 opiniones
“Wish me luck...”
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Se alojó el Julio de 2011, viajó con los amigos
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
amusedkea tiene 1 opinión de Crowne Plaza South Beach - Z Ocean Hotel
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Opinión escrita el 7 agosto 2011
Carlos Salazar, General Manager en Crowne Plaza South Beach - Z Ocean Hotel, respondió a esta opinión
9 abril 2012
Dear Valued Guest,
Thank you for taking the time to write a review of the Z Ocean Hotel on South Beach. It is regrettable that your stay with us was anything but perfect. However, efforts are currently underway and we are looking into some of the specific issues that you have mentioned.
We look forward to your next visit in April. I would like to personally assure that you have a great experience and great accommodations here. Please do not hesitate to call me directly if I can be of any assistance to you.
Best Regards
Thank you for taking the time to write a review of the Z Ocean Hotel on South Beach. It is regrettable that your stay with us was anything but perfect. However, efforts are currently underway and we are looking into some of the specific issues that you have mentioned.
We look forward to your next visit in April. I would like to personally assure that you have a great experience and great accommodations here. Please do not hesitate to call me directly if I can be of any assistance to you.
Best Regards
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
new jersey
Colaborador Sénior
“THIS IS NO CROWNE PLAZA”
4
personas encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó en pareja
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Relación calidad-precio
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Ubicación
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Calidad del sueño
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Habitaciones
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Limpieza
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Servicio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Carlos Salazar, General Manager en Crowne Plaza South Beach - Z Ocean Hotel, respondió a esta opinión
9 abril 2012
Dear Valued Guest,
Thank you for sharing your kind comments with us. We are glad to hear that your stay with us has been nothing but exceptional.
Should your travel plans bring you back to Miami Beach I hope that you will consider staying with us. I would like to personally assure that you have a great experience and great accommodations here. Please do not hesitate to call me directly if I can be of any assistance to you.
Thank you again for your positive review. It has been very helpful, and I wish you all the best.
Thank you for sharing your kind comments with us. We are glad to hear that your stay with us has been nothing but exceptional.
Should your travel plans bring you back to Miami Beach I hope that you will consider staying with us. I would like to personally assure that you have a great experience and great accommodations here. Please do not hesitate to call me directly if I can be of any assistance to you.
Thank you again for your positive review. It has been very helpful, and I wish you all the best.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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