Thank you for staying with us! We have completed phase I of our renovation, we do not have immediate plans to continue with phase II. Your room was in our newly renovated section. As for room 100, yes that was an older A/C unit. We have to have several of our new A/C's serviced due to a factory defect, this is no longer an issue. And the planter by the pool area has been properly cleaned and the cigarett butts removed. We do have someone who tends the the pool area daily, but he overlooked this planter. We are glad that you enjoyed your stay and hope to see you again in the near future.

I am sorry that your stay was anything other than extordinary. Every bed in our hotel is brand new half of our rooms already have new bedding using the triple sheet method, and this year we are changing the rest of the bedding to the same triple sheeting which eliminates the need for a bedspread. Breakfast choices we offer are scrambled eggs with or without sausage or ham, 4 flavors of yogurt, 4 types of cereal, waffles, toast, english muffins, 2 choices of fruit, choice of cake pastries, mini donuts, apple juice, orange juice, tea and freshly brewed regular and decaf coffee. I will have a word with the lady who works breakfast and find out why these items were not available. Our Tiki bar by the pool is not open to the public, we only use it for private parties, as it interfers with our guest comfort in the rooms close to the pool area. Drinks are always available to take by the pool, from our restaurant or lounge. Even with a prepaid reservation we would allow someone to check out with no penality, if our hotel is not to their standard. We do have 2 different products. Our new interior corridor building is very upscale, it was a 2.5 million dollar conversion. Our original exterior corridor rooms are budget priced to reflect the age of the building. We do offer everyone at check in the option to upgrade into a new room for a small upgrade fee the average is $8 per night for the cityside, and $15 per night for the Bayside. We are in the process of updating the original exterior corridor rooms and we are aware of the problem with the height of the shower heads, we have already raised them in about half of the exterior rooms, however this is not a problem in the new interior rooms.