We are glad you chose the Holiday Inn Express Plantation for your recent trip to the area. I just checked the pool and it is free of debris. In Florida sometimes leaves and other materials may be found in the pool. We do our very best to maintain cleanliness and it is swept often by our staff. We have seating in our breakfast area for around 80 people. Should we happen to have a large group you are always welcome to call down as sometimes they choose to dine together. We do our very best to control the flow to allow all guests to have an enjoyable “Express Start” experience.

We do hope you give us another opportunity. I hope to see you soon.

Warm Regards,
Michael Ridgewell
954-472-5600

Thank you choosing the Holiday Inn Express and Suites Ft. Lauderdale- Plantation on your recent trip to Ft. Lauderdale. I apologize we were unable to exceed your expectations during your stay. We take all comments very seriously and your comments have been researched and looked into to provide a better stay experience for all guests. It is our understanding that the front desk supervisor offered to send someone up to clean your room. but that you declined because it was late. Regarding the iron, the executive housekeeper advised me that the iron was new out of the box. We apologize for the difficulties We do not have a room 1234 at our property. We do issue 2 waste receptacles in our suites which are fully serviced everyday with housekeeping. All of our rooms are brand new as we just completed a Multi-Million dollar renovation. Our brand new bedding may be a bit of a challenge from some guest.. I apologize you did not get a good night’s rest. We are 5 Miles from Saw Grass Mills Mall, the second largest mall in Florida and about 12 Miles from major activities including downtown and the beach. I am glad you enjoyed our complimentary hot breakfast.

Should you like to speak further with me about your stay please give me a call. We look forward to seeing you in the future.

Warm Regards,

Michael Ridgewell
954-472-5600