We stayed in this apartment in late July, three adults and two children (8 and 5). There are many positives about this apartment, but just a few things kept it from being a five star stay.
First, it's in a terrific area. A lovely leafy street, with an easy walk to the trains and plenty of restaurants and shops. It's also just 5-10 minutes walk up to Wrigely Field and all the bars and restaurants around it. We went to a game while staying and it was the perfect location. If you want to, its about a $10-15 cab ride to the centre of the city.
The apartment is located on the second floor, up a few short external stairs and one long internal staircase. It's in pretty good condition and tasteful decorated. There are three bedrooms, all doubles. Two bedrooms are relatively modest in size while the third bedroom, situated out the back, is quite large. There arequite lovely bathrooms in the hallway, neither are ensuites, but it does give everyone a fair bit of room. There is a very modern kitchen, living room with TV/Cable, dining room for six and free WIFI. It's very nice, with plenty of space and much better than a hotel.
We enjoyed staying here but a few things let the stay down, all of which could be remidied by the Owner. We were not met at check-in and there was no information about the apartment awaiting us - apparently the Owner's book had been stolen and it has not been replaced. As a result there was quite a bit of confusion as we figured everything out (emailing the owner) and no information on the local area (where to get food etc...). The apartment was clean, but had not been well checked. The DVD player's cable had been ripped from the TV, so did not work. There was no key to the laundry (which we eventually learnt is not in the apartment, but shared in the basement). For an apartment for six, there were three wine glasses, one of which was chipped. The ironing board had been badly damaged and could not stand up. The air conditioning rattled noisily (fixed in part by giving it a good bang we were told). There were also about 20 flies in the rear bedroom for some reason. Once killed they did not return during the stay, but it wasn't a good look upon arrival. Also, there were no drawers in any of the bedroom closets - just hanging space. We found one unassembled set of drawers in a closet still in its box.
Our biggest problem, however, was the lack of black-out blinds in any of the bedrooms - just thin curtains. In summer, it get's light early. Worse, there are several spotlights on neighbouring buildings which shine into the bedrooms. One was motion activated and went on/off through-out the night. We all found this to be a very bright apartment and I ended up going on to buy a sleeping mask.
This really is a nice apartment, but it just lacked a little attention to detail to deal with some of these issues. The owner received this feedback positively so perhaps they will be dealt with soon, which would make this apartment a terrific stay in Chicago. We would stay here again subject to some black-out/darker curtains being installed.
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
13 ago 2011
Thanks to guests like this, we consistently improve our process and our attention do detail. Thank you for your input. Many details can only be brought to our attention from guests; and we make constant efforts to remedy any issues.
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC