We are delighted you enjoyed the delights and charms of this historic town and our Inn. We are truly blessed with our setting and the natural beauty of the Eastern Shore. As mentioned in previous reviews, we refurbish all our bedrooms next year. We look forward to welcoming you back at some future time and thank your for your comments and business.
Mark & Ian

Many thanks for taking the time to review our Inn following your visit. We are absolutely delighted you enjoyed your time with us and appreciated the character of this truly historic gem. We will be very carefuly refurbishing our bedrooms next year and look forward to welcoming you back!
Mark & Ian

Many thanks for taking the time to review our Inn. I wish you had mentioned something to myself or Mark when you visted as only then could we have done something to satisfy you. We have a couple of those rooms and we try to be very honest about them too. Priced actually from $120 to include full cooked breakfast for two, they have to be the least expensive waterfront property rooms on the entire Eastern Shore and their tiny size and old fashioned decor is why. Aside from the view of the flat room your photographs do show a very old fashioned room but nevertheless where there is a clean bathroom, shower and bedroom, just old fashioned and tiny. Previously guests have been happy because the rate is so very low. It as an old and historic building at over 300 years old and whilst we all work hard to keep it clean and presentable it will always feel that. As mentioned elsewhere on this site we refurbish late 2013 and every room will be entirely refurbished, prices will of course go up then to reflect that. I do hope you will consider joining us then and if you are not happy at that time please do ask for Mark or myself and we will do everything we can to make you comfortable.
Regards
Mark and Ian

Cancellation policies are nothing unusual or new, every hotel and Inn has them and in rural areas 7 days is not unusual either. Rent a car, book a flight, virtually in every walk of life there are cancellation policies. If not business would shut down with empty capacity. Ours only applies if we are unable to re-sell your room. We were unable to re-sell yours give the two days notice we received. The flowers you booked were from a local supplier so we paid the cancellation for those ourselves! We are very public about our policy we informed you verbally when you booked and sent a seperate copy of our terms and conditions when we confirmed. On every single page of our web site where we have room information, that same policy sits on the left hand side and there is an additional seperate part of the site dedicated to terms and conditions. Our staff are very experienced, professional and caring and would never say or infer what you are suggesting, it is unfair of you to say that about them.