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Opiniones: Quality Inn & Suites Worcester

2.0 de 5
50 Oriol Drive, Worcester, MA 01605
Servicios del hotel
Quality Inn & Suites Worcester
Ocupa el puesto #6 de 7 hoteles en Worcester
2.5 de 5 estrellas 53 Opiniones
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53 opiniones de viajeros

    Tipo de viaje
Puntuación de viajeros
    7
    13
    9
    5
    19
Fecha Puntuación
Boston, Ma
Colaborador
3 opiniones 3 opiniones
Opiniones en 3 ciudades Opiniones en 3 ciudades
7 votos útiles 7 votos útiles
“Elephant in the room”
2 de 5 estrellas Opinión escrita el 26 noviembre 2011
3
personas encontraron esta opinión útil.
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Consejo sobre las habitaciones: Avoid rooms beggining with 5 (2nd floor of hotel) if you can. This floor is primarily desginated fo...
Ver más recomendaciones relativas a las habitaciones
  • Se alojó el Febrero de 2011, viajó de negocios
    • 3 de 5 estrellas Relación calidad-precio
    • 3 de 5 estrellas Ubicación
    • 3 de 5 estrellas Calidad del sueño
    • 2 de 5 estrellas Habitaciones
    • 2 de 5 estrellas Limpieza
    • 3 de 5 estrellas Servicio
¿Ha sido útil esta opinión?
Pregunta a KRock422 sobre Quality Inn & Suites Worcester
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
QualityInn Worcester, General Manager en Quality Inn & Suites Worcester, respondió a esta opinión
22 febrero 2012
Thank you for submitting a review on our property. I am the new General Manager at the Quality Inn and Suites. Some steps that we are currently taking to combat a few of your concerns are:

I appreciate you showing the positives of our property as well as explaining some of your concerns.

You are correct in saying that we do house families. The hotel houses them from time to time when they have lost their homes due to unfortunate circumstances and participates in a program funded by the government to help provide such individuals with reasonable living accommodations. These families adhere to strict rules during their stay at the hotel till such times that they can find suitable accommodations.

The Quality Inn and Suites will soon be two separate hotels consisting of a 49-room Quality Inn and Suites and a 65-room Suburban Extended Stay Hotel. This will help to ensure that the families we have staying here will be located in a separate hotel. All guests will be advised that the Suburban Extended Stay hotel does have families that are here for extended stay, which is defined as 7 nights or longer.

We describe ourselves close to downtown and the DCU Center because it takes a 5-7 minute drive to get there. We are within 5 miles of both and are 1 exit off 290 away from downtown Worcester.

There is a clinic on Lincoln Street and Spectrum Health Services has four such clinics all across Worcester. Its an organization dedicated to lives of individuals who are affected by an addiction and/or mental illness. One of their facilities does happen to be close to the hotel but it has limited hours and its patrons do not visit the hotel. They do have a security officer that patrols during its open hours to control traffic on the street.

We have recently painted the rooms and refurbished and/or stained the current furniture. We will be doing more renovations in the months to come.

I wanted to make you aware of the proactive things we are doing to address all concerns.

I hope if you have the opportunity, you contact me to see what we have done to the hotel as you have worked close to the hotel for years.

Thank you again for your feedback.

Diana Casavecchia
General Manager
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Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Sixteen Acres, Massachusetts, United States
1 opinión
4 votos útiles 4 votos útiles
“great if into the ghetto lifestyle”
2 de 5 estrellas Opinión escrita el 5 noviembre 2011
4
personas encontraron esta opinión útil.
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  • Se alojó el Noviembre de 2011, viajó con la familia
    • 2 de 5 estrellas Relación calidad-precio
    • 2 de 5 estrellas Ubicación
    • 3 de 5 estrellas Calidad del sueño
    • 2 de 5 estrellas Habitaciones
    • 1 de 5 estrellas Limpieza
    • 5 de 5 estrellas Servicio
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Pregunta a Yaj W sobre Quality Inn & Suites Worcester
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
QualityInn Worcester, General Manager en Quality Inn & Suites Worcester, respondió a esta opinión
22 febrero 2012
Thank you for submitting a review on our property. I am the new General Manager at the Quality Inn and Suites. Some steps that we are currently taking to combat a few of your concerns are:

To address the child running around the hotel only wearing a diaper, the hotel houses families from time to time when they have lost their homes due to unfortunate circumstances and participates in a program funded by the government to help provide such individuals with reasonable living accommodations. These families adhere to strict rules during their stay at the hotel till such times that they can find suitable accommodations.

The Quality Inn and Suites will soon be two separate hotels consisting of a 49-room Quality Inn and Suites and a 65-room Suburban Extended Stay Hotel. This will help to ensure that the families we have staying here will be located in a separate hotel. All guests will be advised that the Suburban Extended Stay hotel does have families that are here for extended stay, which is defined as 7 nights or longer.

I have never heard of anyone being at our hotel to sell cell phones to anyone. I do hope that this was reported immediately to the hotel staff so that we could have contacted the local authorities. Soliciting is not allowed on our property.

There is a clinic on Lincoln Street and Spectrum Health Services has four such clinics all across Worcester. Its an organization dedicated to lives of individuals who are affected by an addiction and/or mental illness. One of their facilities does happen to be close to the hotel but it has limited hours and its patrons do not visit the hotel. They do have a security officer that patrols during its open hours to control traffic on the street.

The playground has been repaired numerous times. The swings, etc, are not out there during the colder months as most residential homes do; however, we will be taking the equipment down shortly.

We have recently painted the rooms and refurbished and/or stained the current furniture. We will be doing more renovations in the months to come.

If you could respond to me or contact me at the hotel, I would be happy to investigate what happened with your stay in regards to being checked into a dirty room. I know that you were immediately moved to a different room, but these things can be prevented through training of my staff.

I wanted to make you aware of the proactive things we are doing to address all concerns.

I hope if you have the opportunity, you contact me to see what we have done to the hotel.

Thank you again for your feedback.

Diana Casavecchia
General Manager
Indicar que la respuesta no es apropiada
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC

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“BEWARE”
1 de 5 estrellas Opinión escrita el 15 septiembre 2011
2
personas encontraron esta opinión útil.
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Se alojó el Septiembre de 2011, viajó solo
¿Ha sido útil esta opinión?
Pregunta a TipperCanastota_NY sobre Quality Inn & Suites Worcester
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
QualityInn Worcester, General Manager en Quality Inn & Suites Worcester, respondió a esta opinión
22 febrero 2012
Thank you for submitting a review on our property. I am the new General Manager at the Quality Inn and Suites. Some steps that we are currently taking to combat a few of your concerns are:

Can you tell me what about the hotel made you think it was a dump as you didn't enter the property?

There is a new fencing around the dumpster. We are taking down the swingset and see-saw. There was a car that belonged to one of our long-term doctors that was staying here. He donated it to Kars for Kids. We have employees picking up trash every few hours around the hotel. We do get a fair share of it blowing through the woods from the shopping plaza. We also monitor the parking lot for dumping. I am in the process of improving the lighting in the parking lot.

I wanted to make you aware of the proactive things we are doing to address all concerns.

I hope if you have the opportunity, you contact me to see what we have done to the hotel.

Thank you again for your feedback.

Diana Casavecchia
General Manager
Indicar que la respuesta no es apropiada
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Worcester, Massachusetts
Crítico
17 opiniones 17 opiniones
Opiniones en 11 ciudades Opiniones en 11 ciudades
14 votos útiles 14 votos útiles
“Average but location not bad”
3 de 5 estrellas Opinión escrita el 22 agosto 2011
1
persona encontraron esta opinión útil.
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Consejo sobre las habitaciones: Get a room with a balcony facing the driveway leading to the main lobby.
Ver más recomendaciones relativas a las habitaciones
  • Se alojó el Julio de 2011, viajó de negocios
    • 4 de 5 estrellas Relación calidad-precio
    • 4 de 5 estrellas Calidad del sueño
    • 3 de 5 estrellas Limpieza
    • 3 de 5 estrellas Servicio
¿Ha sido útil esta opinión?
Pregunta a Mustafa81 sobre Quality Inn & Suites Worcester
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
Hancock, Maine
2 opiniones
Opiniones en 2 ciudades Opiniones en 2 ciudades
1 voto útil 1 voto útil
“Don't bother”
1 de 5 estrellas Opinión escrita el 14 julio 2011
1
persona encontraron esta opinión útil.
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  • Se alojó el Julio de 2011, viajó con la familia
    • 1 de 5 estrellas Relación calidad-precio
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Pregunta a TopCat1954 sobre Quality Inn & Suites Worcester
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.

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Información adicional sobre el Quality Inn & Suites Worcester

  • Quality Inn Worcester
  • Quality Inn Hotel Worcester
  • Worcester Quality Inn
Dirección: 50 Oriol Drive, Worcester, MA 01605
Rango de precios (por noche):* 101 € - 110 €

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