Dear Valued Guest,

Thank you for taking the time to write a review of our hotel. We appreciate all our guests feedback and were delighted to hear you not only enjoyed a comfortable stay but one that was clean and included everything you were looking for. We look forward to serving you and your family on your next visit to Grand Rapids.

Kindest Regards,
Rachel Crowther, CHA
General Manager

Dear Valued Traveler,

Thank you for taking the time to write a review about your recent stay at the SpringHill Suites North Grand Rapids. I was pleased to hear that you had a happy stay and that the staff was both helpful and friendly. I want to apologize if you were not impressed by our state of the art fitness center. When the hotel underwent renovations one year ago our equipment and fitness center was completely renovated to include two commercial treadmills both equipped with LCD console televisions, a commercial grade elliptical machine with an LCD console TV all with individual volume and channel controls and complementary disposable headphones available at the front desk. We also offer filtered water, fresh work out towels and a free weight bench with free weights ranging from 5-100 lbs. for those individuals looking for a bench with a few weights.
Once you’re done working out we also offer a pool and hot tub both great places to unwind or continue your work out. It has been my experience that for the busy business traveler our fitness center offers just the right amount of modern and state of the art equipment for a quick work out. We do also partner with local fitness clubs to offer discounts for full services centers if our guests desire that experience. In response to visitors and residences believing in exercise I can assure you that we all believe in exercise and in 2002 Grand Rapids was ranked fifth-healthiest town for men by Men’s Health Magazine from over 101 cities surveyed.
Thank you again for taking the time to provide us with this valuable feedback.

Kindest Regards,
Rachel Crowther, CHA
General Manager