Harvey 6f,

Thank you for taking the time give us your valuable feedback about our property and staff. Cowboy Poetry is a great time to be in Elko for a number of reasons. I am very glad that you enjoyed your time with us, and I am thrilled to hear that you will be back again in 2013! As I am sure you saw this late trip, we are making many great improvements to the Travelodge, from the lobby to the guest rooms. I am sorry to hear that your bed was too firm, however we are in the process of upgrading all of our beds, so I am sure you’ll enjoy your rest more on the next trip.

Thank you for staying with us at the Travelodge in Elko, Nevada. Hope to see you soon
Lisa Fogle
Assistant Manager

Agilityk9s,

Thank you for your comment about your stay with us. I want to apologies for your unexpected 3:30AM walk-up. We try to keep the disruption of this early morning start to their day from disturbing the rest of our guest.

I also see that you are frustrated with our pet policy. We strive to insure that our policies are fair for every guest, including the four legged ones. I hope that in the future you will give us another chance to regain your business when you’re in northern Nevada.

Lisa Fogle
Assistant Manager

Jessica,

Thank you for your comment, we understand that living in a hotel while waiting for a house or apartment isn’t always ideal. We are glad that your time with us was present, we try to insure that you receive all the comforts of home we can offer.

Since your stay the website has been corrected, because as you saw we no longer have a sauna or fitness center.

Thank you for staying with us at the Travelodge in Elko, Nevada. Hope to see you soon
Lisa Fogle
Assistant Manager