Dear Cautious Traveler09,

Thank you so much for this glowing review of our property. We work very hard to get this type of response from our guests, and when we do it means a lot.

We feel the combination of the intimate feel of the hotel and the Summit address make our hotel the perfect choice when staying in the area.

We thank you again so much for your review and we hope to have the chance to host you again when your plans include a trip to Summit.

Michael Marino
Assistant General Manager

Dear andrewebca,

Thank you so much for the feedback you provided to us both positive and negative. I was disappointed to hear that you did not find our hotel to be in the boutique category as many of our customers choose the hotel for exactly that reason.

While we are still completing the renovation in a portion of our rooms, all of our rooms already have a Sealy pillowtop mattress, flat-screen tv's, Bose CD radios and a fresh linen and towel product. In addition, some of our rooms include hardwood floor and tumbled-stone showers.

It is our goal to provide a comfortable stay for all of our guests and we work hard to ensure our standards meet with the Summit brand as part of the Preferred Hotel family. If a guest is unhappy with their stay, it is always helpful to communicate this to us during your stay so we can work to improve your experience while you are with us.

I hope that you will provide us with another chance to host you to show you all we have to offer here at The Grand Summit Hotel.

Thank you again for all of your feedback.

Sincerely,

Michael Marino
Assistant General Manager

Dear Tahryn N,

What an absolute pleasure it was hosting you and your family for your wedding day. The feedback you provided us here is just another example of how much we enjoyed serving you and your guests.

Thank you also for the kind words about our staff and management. It means the world to us!

I know you live local so I hope you will be a frequent visitor of the hotel and restaurant.

Please let me know when you plan to return so we can say hello.

Sincerely,

Michael Marino
Assistant General Manager

Dear Helgaonly,

You can't ask for better advertising than this! We all work very hard to provide a comfortable experience for our guests and when we succeed and it is recognized it means everything to us.

It was an absolute pleasure hosting you and your family and we look forward to welcoming you back for years to come.

Michael Marino
Assistant General Manager