Thank you for your review. We are glad to hear that our housekeeping crew is doing a good job of keeping the rooms clean. At the same time, we are sorry that you couldn't get a good nights sleep due to some noisy neighbors. In the future, both for your sake and other who will be staying at our hotel (or any other), if you have noisy neighbors, the best course of action is to contact the front desk. 90% of time, when people are asked to quiet down, they say they didn’t realize they were disturbing other guests and then they stop. The weekend that you were here was very busy, we had the graduation in town as well as a large wedding party. Sorry for any inconvenience they may have caused and we hope to have you back again soon.

Thank you for your review and we are very sorry to hear that you felt misled by the AAA rate/discount. While it is true that sometimes we offer greater AAA discounts than at other time, if you were quoted a rate and that rate was not honored, then this is a clear error on the clerks part. If you could please contact the hotel via email or phone, We will most certainly make any rate adjustment necessary to correct the error.
You also mentioned that the sheets were "stained", once again I would encourage you to contact us so we can figure out which room you were in and which housekeeper made beds with sheets that were not perfect. The sheets are provided to us from an outside company that washes and presses them for us. If they are not keeping to the standard that they are supposed to, we need to know about it.
Lastly, we are in the process of renovating all of the standard room bathrooms from top to bottom (new floors, walls, vanities, etc). Perhaps you stayed in one of the rooms that has yet to be completed. In addition, the common areas are also currently being redesigned by a decorator and will be updated in the next couple of months.

Thank you very much for your wonderful and detailed review. We are very happy to hear that you enjoyed your stay and the services we provide. We hope to have you with us again soon in NY.