We are so sorry to hear of your impression of The Fern Lodge, it certainly is not the norm in the 7 years we have been here- as witnessed in the other reviews here. We live on premise and strive to exceed every guests' expectation; we wish you had made your unhappiness known to us- any of the situations could have been immediately rectified.

Your room "Cedar" is the only room without a lakeview and did have a very small television in it (see the picture of Cedar)- it has been replaced with a large flatscreen television. "Cedar' and "Forest" are our only rooms with televisions at this time. However; the lodge is located in a very secluded, private, and very quiet location overlooking the private pristine Friends Lake.

Maintenance (gardening, lawn, housekeeping) is never scheduled before 10:30 am, but we should have noticed you not joining us for breakfast and sleeping late and averted any undue maintenance to disturb you.

There is a lighted path/steps from the outdoor patio with hottub to the lakeside firepit and boathouse. There is a regular evening lakeside fire and the lighting is most definitely required to get there safely. The lights are automatic and do turn off at midnight. Perhaps it was after midnight when you went down to the lake?

Again, we are so disappointed that you did not make any of your concerns known to us- your experience is not representative of what we offer here at The Fern Lodge.