I first would like to say that we do encourage our customers to provide feedback so that we can provide the best experience to our guests. To address the issues brought to our attention:
1. I would first like to say that we are very sorry that you did not feel welcome by our staff. Any issue like this is addressed when brought to our attention.

2. Our door knobs are AAA approved and are what is recommended by AAA. The dead bolt will only engage from the inside. This is how the lock is supposed to work as the door locks automatically when closed.

3. The pillows that are used in our guest rooms are hypo-allergenic, feather filled pillows. Extra pillows and or fiber filled pillows are available to our guests upon request. Any request brought to our attention is addressed immediately.

4. Our hotel was completely re-built and everything is brand new and the shower is a commercial grade shower that one would have installed in their home. The same goes for the shower doors. The Lake Front installed actual shower doors instead of shower curtain that in a lot of places are found to be un-sanitary and often times dirty.

5. The issue of the name of Lake Front Hotel all comes down to the zoning in the Village of Cooperstown. When the motel was re-built the Village made us change our name to a Hotel due to zoning that had changed.

6. Any issue any guest has with the restaurant needs to be addressed with them. The hotel and restaurant are owned and operated by different people. Any issue any guest does have that is brought to the hotels staff is however brought to the attention of the restaurant owners and staff.

Our rates are $ 169.00 to $ 249.00 per night in the summer season. We are priced very competitively with other motels, hotels, and B&B's in our area.