Thank you for your recent stay and constructive feedback.

I just wanted to touch on a couple of the comments you made to let you know we we hear what our customers say and do our best to improve the total guest experience.

We are currently in the process of replacing all of our mattresses to the Hilton Standard "Serenity Sleep" Package. We should complete this project by the end of February. We also participate in the Hilton program for "unanticipated needs". Any amenities that you may need that are not in the sleeping rooms may be available at the front desk. We have eliminated the least used amenities from the sleeping rooms to avoid waste and keep a stock at the desk available upon request.

Our coffee shop in the lobby was originally designed to serve coffee and cold beverages (not alcohol). We considered the lounge in Ruth's Chris our bar. However due to overwhelming requests from guests to have a grab and go for alcoholic drinks, we added that to the available items in the coffee shop. Due to the Health Codes of our county we are unable to serve these items out of glass.

We appreciate all the feedback and hope you will return soon and try out the new bed package.