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Opiniones: Holiday Inn Express Harrisburg East
4021 Union Deposit Rd., Harrisburg 17109
Fotos profesionales
29 fotos de los viajeros
Etobicoke, Canadá
Crítico Sénior
“Potential great property but ....”
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Se alojó el Diciembre de 2011, viajó de negocios
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
skier67, General Manager en Holiday Inn Express Harrisburg East, respondió a esta opinión
13 marzo 2012
Dear Guest,
I truly appreciate your feedback regarding your recent stay at our hotel. I was very pleased that, overall, you found our hotel to be very appealing and our location convenient. I would like to apologize for the lengthy process at check-in time and also not being greeted appropriately. Being in the hospitality industry, this is of great concern to me and will be addresses immediately with all team members. Also, please be assured that your comments regarding the condition of your room have been forwarded to our engineering department and they have begun a maintenance program to address these concerns. Again, thank you for your comments and we hope that you will return and visit us again during your next visit to the Harrisburg/Hershey area.
Regards,
James Gordon
General Manager
I truly appreciate your feedback regarding your recent stay at our hotel. I was very pleased that, overall, you found our hotel to be very appealing and our location convenient. I would like to apologize for the lengthy process at check-in time and also not being greeted appropriately. Being in the hospitality industry, this is of great concern to me and will be addresses immediately with all team members. Also, please be assured that your comments regarding the condition of your room have been forwarded to our engineering department and they have begun a maintenance program to address these concerns. Again, thank you for your comments and we hope that you will return and visit us again during your next visit to the Harrisburg/Hershey area.
Regards,
James Gordon
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Grafton, West Virginia, United States
1 opinión
“VERY HEART-WARMING”
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Se alojó el Enero de 2012, viajó de negocios
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Relación calidad-precio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
skier67, General Manager en Holiday Inn Express Harrisburg East, respondió a esta opinión
21 enero 2012
Dear Guest,
Thank you for staying with us during your recent business trip to the Harrisburg/Hershey area. I was very pleased to read your review of our hotel and that we were able to exceed your expectations. Yes, Diane is truly a hospitality professional and guest service leader at our hotel. She will be very proud to see this review. Again, thank you for taking the time out of your busy schedule to leave your comments. I hope that you will visit us again in the very near future.
Regards,
James Gordon
General Manager
Thank you for staying with us during your recent business trip to the Harrisburg/Hershey area. I was very pleased to read your review of our hotel and that we were able to exceed your expectations. Yes, Diane is truly a hospitality professional and guest service leader at our hotel. She will be very proud to see this review. Again, thank you for taking the time out of your busy schedule to leave your comments. I hope that you will visit us again in the very near future.
Regards,
James Gordon
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Hillside, Nueva Jersey
Colaborador Sénior
“Holiday Inn Express, Harrisburg East -- Convenient Location / Nice Accomodations”
Consejo sobre las habitaciones: I was on the fifth floor facing the street. Occasionally, I heard truck noises from traffic passing...
Ver más recomendaciones relativas a las habitaciones
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Se alojó el Enero de 2012, viajó solo
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
skier67, General Manager en Holiday Inn Express Harrisburg East, respondió a esta opinión
13 enero 2012
Dear Guest,
I want to thank you for taking the time to post this review and give us your feedback regarding your recent stay with us. I'm very pleased to hear that you found our hotel team members to be warm & friendly, and our hotel to be well maintained. I also want to thank you for informing us of the few maintenance issues that need to be addressed. The feedback we receive from our guests is a great training tool for our team members and also places focus on items that we need to attend to first, as seen through our guests eyes! Also, great point regarding the traffic noise. Your comment will be noted in our next operations meeting with our Guest Service team members. We appreciate your business and we hope that you will visit us again during your next visit to the Harrisburg/Hershey area.
Regards,
James Gordon
General Manager
I want to thank you for taking the time to post this review and give us your feedback regarding your recent stay with us. I'm very pleased to hear that you found our hotel team members to be warm & friendly, and our hotel to be well maintained. I also want to thank you for informing us of the few maintenance issues that need to be addressed. The feedback we receive from our guests is a great training tool for our team members and also places focus on items that we need to attend to first, as seen through our guests eyes! Also, great point regarding the traffic noise. Your comment will be noted in our next operations meeting with our Guest Service team members. We appreciate your business and we hope that you will visit us again during your next visit to the Harrisburg/Hershey area.
Regards,
James Gordon
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Clearwater, Florida
1 opinión
“Great Experience!”
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Se alojó el Enero de 2012, viajó con la familia
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
skier67, General Manager en Holiday Inn Express Harrisburg East, respondió a esta opinión
10 enero 2012
Dear Guest,
I would like to thank you for staying with us and leaving such a wonderful review of our hotel. I'm so pleased to hear that Vanessa has very helpful during your stay with us. She is an awesome example of a customer service professional and she will be very pleased to read this review. We hope to see your family here again in the near future. Do you like rollercoasters? Hersheypark is scheduled to open their new "state of the art" rollercoaster this Spring? That brings their rollercoaster total to 12!! Thanks again, we appreciate your business.
Regards,
James Gordon
General Manager
I would like to thank you for staying with us and leaving such a wonderful review of our hotel. I'm so pleased to hear that Vanessa has very helpful during your stay with us. She is an awesome example of a customer service professional and she will be very pleased to read this review. We hope to see your family here again in the near future. Do you like rollercoasters? Hersheypark is scheduled to open their new "state of the art" rollercoaster this Spring? That brings their rollercoaster total to 12!! Thanks again, we appreciate your business.
Regards,
James Gordon
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Massachusetts
Gran Crítico
“Nice modern hotel to stay the night.”
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Se alojó el Diciembre de 2011, viajó en pareja
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¿Algún problema con esta opinión?
Ver 2 opiniones más de kyms9 sobre Harrisburg
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
skier67, General Manager en Holiday Inn Express Harrisburg East, respondió a esta opinión
10 enero 2012
Dear Guest,
Thank you for staying with us during your recent trip to the Harrisburg/Hershey area. I also appreciate you for taking the time, out of your busy schedule, to give us your feedback and post a review of our hotel. I'm very pleased to hear that you enjoyed staying with us! We are pleased to be able to offer these additional ammennities complimentary to our guests, so please pass this information on to others what we have to offer! In addition, I would like to apologize for the loud bathroom fan, but I'm glad that you shared that in you review. That was a great tool for our Maintenace Engineer when inspecting rooms. I hope that you will stop back an visit us again soon. Remeber, Springtime in Hershey is a great experience!!
Regards,
James Gordon
General Manager
Thank you for staying with us during your recent trip to the Harrisburg/Hershey area. I also appreciate you for taking the time, out of your busy schedule, to give us your feedback and post a review of our hotel. I'm very pleased to hear that you enjoyed staying with us! We are pleased to be able to offer these additional ammennities complimentary to our guests, so please pass this information on to others what we have to offer! In addition, I would like to apologize for the loud bathroom fan, but I'm glad that you shared that in you review. That was a great tool for our Maintenace Engineer when inspecting rooms. I hope that you will stop back an visit us again soon. Remeber, Springtime in Hershey is a great experience!!
Regards,
James Gordon
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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Holiday Inn Express Harrisburg East
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Fotos de Holiday Inn Express Harrisburg East (29 fotos de los viajeros)
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2.5 de 5, 110 opinionesÚltima opinión 24 may 2012
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