Every guest house, hotel or organisation that deals with the public get's a bad review once in a while!
It would seem that this is ours, and whilst it would be easy to dismiss it we are greatly disappointed in receiving it.
We feel the title is a bit extreme, and not reflective of the actual review, but we do take on board the points made.
The room this guest had does have an older style t.v. its two years old works perfectly and has access to free view. We are upgrading the T.V's and many of the rooms now have flat screen t.v.'s with built in dvd and freeview.
With regards to the room furniture there are many pictures of the rooms on our website which as you would expect are actual pictures of the rooms.
With regards to breakfast, we have many fabulous comments, and even 3 this season from people who travel extensively with their jobs who said "It's the best breakfast they have ever had"
All our guests receive the same welcome (with or without dogs, a great proportion of which stay year after year) and I spent a very pleasant evening in the bar (or so I thought) with the husband of this partnership. Just in case we had taken our foot off the pedal that week we checked our guest comment book.
The following are comments left by guests who stayed in the same week:
"lovely stay again, very comfortable & friendly - great breakfast!! See you again (Graham Ange, Pip & Layla)
"A great break here, standards still 100% (Andy & Sharon Fletcher)
"Excellent!!! Thanks for your great hospitality! (Andrew, Hazel & Basil)
"Thanks for a brilliant hospitable comfortable holiday, fantastic breakfasts, great hosts, lovely b&b" (Dave, Janet & Chip)
"Wonderful stay, really nice place and people, very welcoming - Thank you. (Emma & Adam)
We trust that prospective guests will take this negative review in context, with the other positive reviews and guest comments above, try us and leave their own review.