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Opiniones: Mar Hall
Earl of Mar Estate, Bishopton PA7 5NW, Escocia
Servicios del hotel
Fotos profesionales
60 fotos de los viajeros
Ocupa el puesto #2 de 2 hoteles en Bishopton
254 Opiniones
¡Ganador del premio Travellers' Choice™ 2012!
Lujo
Perth, Reino Unido
Crítico
“Best customer service in Scotland but hotel more of a 4*”
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Se alojó el Enero de 2012, viajó con los amigos
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¿Ha sido útil esta opinión?
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
MarHallGolfandSpa, Manager en Mar Hall, respondió a esta opinión
10 febrero 2012
Dear Guest,
Thank you very much for taking the time to write your very detailed trip report. We are really satisfied to read overall you had a pleasant stay with us and you found the service provided to your satisfaction.
In regards to our facilities and the location of your bedroom, as you may be aware Mar Hall's building is over 200 years old and has been extended throughout the years. The "spa wing" is the most recent extension of the building, but was added on several years before it was converted into a hotel. All our bedrooms, regardless of their location offer the same level of comfort and are extremely well appointed according to Visit Scotland five star rating.
We would like to thank you once again for your contribution and look forward to welcoming you back to Mar Hall very soon.
Kind regards.
LA - Operations Manager
Thank you very much for taking the time to write your very detailed trip report. We are really satisfied to read overall you had a pleasant stay with us and you found the service provided to your satisfaction.
In regards to our facilities and the location of your bedroom, as you may be aware Mar Hall's building is over 200 years old and has been extended throughout the years. The "spa wing" is the most recent extension of the building, but was added on several years before it was converted into a hotel. All our bedrooms, regardless of their location offer the same level of comfort and are extremely well appointed according to Visit Scotland five star rating.
We would like to thank you once again for your contribution and look forward to welcoming you back to Mar Hall very soon.
Kind regards.
LA - Operations Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Edinburgh
2 opiniones
“Amazing, just amazing”
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Se alojó el Enero de 2012, viajó en pareja
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
MarHallGolfandSpa, Manager en Mar Hall, respondió a esta opinión
7 febrero 2012
Dear Mr B,
Thank you very much for posting such a great review. We are delighted to learn that every aspect of your stay was a great success and we look forward to welcoming you again soon to Mar Hall Golf and Spa Resort.
Kind regards.
LA -Operations Manager
Thank you very much for posting such a great review. We are delighted to learn that every aspect of your stay was a great success and we look forward to welcoming you again soon to Mar Hall Golf and Spa Resort.
Kind regards.
LA -Operations Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
UK
Crítico
“Glad this was an Itison as I would not have liked to pay the full price for what was a mediocre room and very averahe food.”
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Se alojó el Enero de 2012
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
MarHallGolfandSpa, Manager en Mar Hall, respondió a esta opinión
7 febrero 2012
Dear Guest,
Thank you for your review. We are extremely disappointed and equally surprised to read your comments regarding our facilities and the quality of our amenities. Please let me assure you that regardless of the offers our guests book, the facilities and service levels remain unchanged. We are sorry the resort was not to your taste and would like to thank you once again for taking the time to share your opinion.
Kind regards.
LA - Operations Manager
Thank you for your review. We are extremely disappointed and equally surprised to read your comments regarding our facilities and the quality of our amenities. Please let me assure you that regardless of the offers our guests book, the facilities and service levels remain unchanged. We are sorry the resort was not to your taste and would like to thank you once again for taking the time to share your opinion.
Kind regards.
LA - Operations Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Edimburgo, Reino Unido
Crítico
“Not a 5* hotel”
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Se alojó el Enero de 2012
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¿Ha sido útil esta opinión?
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
MarHallGolfandSpa, Manager en Mar Hall, respondió a esta opinión
6 febrero 2012
Dear Guest,
Thank your for posting your review. We are disappointed to read your stay was not what you expected despite the fact that there are no real details regarding the actual reason for it.
We would like to thank you once again for sharing your opinion.
Kind regards.
LA - Operations Manager
Thank your for posting your review. We are disappointed to read your stay was not what you expected despite the fact that there are no real details regarding the actual reason for it.
We would like to thank you once again for sharing your opinion.
Kind regards.
LA - Operations Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Glasgow, Reino Unido
Colaborador Sénior
“My own little Downton Abbey experience”
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Se alojó el Enero de 2012, viajó en pareja
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Relación calidad-precio
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Habitaciones
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
MarHallGolfandSpa, Manager en Mar Hall, respondió a esta opinión
6 febrero 2012
Dear Guest,
Thank you very much for your extensive review. We are delighted to read you had an excellent stay overall. It is always really satisfying for us to know our guests enjoy their time on the resort. Your comments regarding our Leisure Club are really important to us and we thank you for your honesty.
We look forward to welcoming you again soon to Mar Hall Golf and Spa Resort.
Kind regards.
LA - Operations Manager
Thank you very much for your extensive review. We are delighted to read you had an excellent stay overall. It is always really satisfying for us to know our guests enjoy their time on the resort. Your comments regarding our Leisure Club are really important to us and we thank you for your honesty.
We look forward to welcoming you again soon to Mar Hall Golf and Spa Resort.
Kind regards.
LA - Operations Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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