Thank you so much for your complimentary review of your recent stay with us! We are delighted with your comment that you would "recommend the Comfort Inn University in Charlottesville to anyone!" Our goal is to "Wow" all of our guests with exceptional service and clean and comfortable accommodations. We are so happy to hear that we met our goal with your stay. We truly welcome our guests as if they were a guest in our own home.

It was also nice to hear that you enjoyed the convenience of the complimentary internet access, hot breakfast buffet in the morning and the pet-friendly accommodations!

Thank you for taking the time to share your experience with others on TripAdvisor and we hope to welcome you back soon!

Thank you for your complimentary review of our hotel. We appreciate your nice comments about the friendliness and helpfulness of our staff and cleanliness of the hotel. We are thrilled to have you as a loyal guest! We look forward to providing you with many more exceptional stays. Thanks again for sharing your experience with others on TripAdvisor!

Thank you for your review about your recent stay at the Comfort Inn University in Charlottesville. We are happy to hear that you found our location to be convenient for travels to Charlottesville and Monticello.

We would like to apologize that the bedspread and chairs were not as clean as you would have liked. Upon receiving your feedback, we immediately reviewed your comments with our housekeeping manager and staff . We do have very specific cleanliness standards in place at the hotel. Unfortunately, we seemed to have missed the mark with your stay with us. We proactively solicit feedback from our guests via comment cards and surveys, and overall the majority of our guests are very pleased with our level of cleanliness. Unfortulately your experience was an unusual circumstance, we again offer our apologies.

Being "average" is not our goal. Our goal is to "Wow" our guests and exceed their expectations with clean and comfortable accommodations and great Southern hospitality! We do hope that on your next trip to Charlottesville you would be willing to give us a second chance to "Wow" you!