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The Pierre, A Taj Hotel, New York opiniones
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Volver a The Pierre, A Taj Hotel, New York
Opiniones: The Pierre, A Taj Hotel, New York
2 East 61st Street at Fifth Avenue, Nueva York 10065
Fotos profesionales
107 fotos de los viajeros
Great Neck, Nueva York
Colaborador
“Great stay”
4
personas encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó en pareja
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
CentralParkView, General Manager en The Pierre, A Taj Hotel, New York, respondió a esta opinión
23 febrero 2012
Dear Guest,
Thank you so much for providing us with your feedback about your recent stay at The Pierre! We are so delighted to hear you were able to take advantage of our 3 for 2 promotion. Our rooms on the 39th floor have unparalleled views of Central Park; we are so happy you were able to enjoy them.
It is very special for our staff to receive such wonderful compliments from guests; we truly appreciate you taking the time to do so. We look forward to welcoming you back again soon!
Warm Regards,
General Manager
Thank you so much for providing us with your feedback about your recent stay at The Pierre! We are so delighted to hear you were able to take advantage of our 3 for 2 promotion. Our rooms on the 39th floor have unparalleled views of Central Park; we are so happy you were able to enjoy them.
It is very special for our staff to receive such wonderful compliments from guests; we truly appreciate you taking the time to do so. We look forward to welcoming you back again soon!
Warm Regards,
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Washington D.C., District of Columbia
Colaborador Sénior
“Upscale hotel in a great location but not so great service”
1
persona encontraron esta opinión útil.
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Se alojó el Diciembre de 2011, viajó solo
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¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
CentralParkView, General Manager en The Pierre, A Taj Hotel, New York, respondió a esta opinión
7 febrero 2012
Dear Guest,
Thank you for sharing your feedback with us. It is very disappointing to hear that your stay at The Pierre did not meet your expectations. At The Pierre we continually strive to exceed our guests’ personal service standards, and it is important for us to know when we are not doing so.
As guest satisfaction is our priority, I would be happy to speak with you directly regarding your experience and how it can be improved. It is only through listening to our guests that we are able to maintain our Five Diamond service.
We have many different room configurations and we would be happy to show you our full variety of room categories should you give us another chance to host you again. Our complimentary house car is available to all guests in-house, we apologize to hear that you weren’t able to utilize it during your stay.
The Pierre hopes to have the opportunity to host you again and leave you with a much more positive impression.
Kindest Regards,
General Manager
Thank you for sharing your feedback with us. It is very disappointing to hear that your stay at The Pierre did not meet your expectations. At The Pierre we continually strive to exceed our guests’ personal service standards, and it is important for us to know when we are not doing so.
As guest satisfaction is our priority, I would be happy to speak with you directly regarding your experience and how it can be improved. It is only through listening to our guests that we are able to maintain our Five Diamond service.
We have many different room configurations and we would be happy to show you our full variety of room categories should you give us another chance to host you again. Our complimentary house car is available to all guests in-house, we apologize to hear that you weren’t able to utilize it during your stay.
The Pierre hopes to have the opportunity to host you again and leave you with a much more positive impression.
Kindest Regards,
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Calgary
Crítico
“Great Service In An Excellent Location”
2
personas encontraron esta opinión útil.
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Se alojó el Enero de 2012, viajó de negocios
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Relación calidad-precio
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¿Ha sido útil esta opinión?
¿Algún problema con esta opinión?
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
CentralParkView, General Manager en The Pierre, A Taj Hotel, New York, respondió a esta opinión
23 febrero 2012
Dear Guest,
Thank you so much for taking the time to highlight all the wonderful things you enjoyed about your stay. Our rooms and bathrooms were recently expanded during a full hotel renovation, so we are always happy to hear when our guests are pleased with the finished product. Our elevator attendants are the heart of this hotel, many of them have been here for over 20 years! Guests are always pleased with the opportunity to engage with them during their stay.
We just received our 2012 Five Diamond Award for outstanding service; however, it is hearing remarks like this from our guests that inspire us to keep providing impeccable guest service each day.
We are so glad to hear you enjoyed staying with us in the heart of New York City, where exclusive midtown shopping meets the Upper East Side. We look forward to welcoming you back soon!
Best Regards,
General Manager
Thank you so much for taking the time to highlight all the wonderful things you enjoyed about your stay. Our rooms and bathrooms were recently expanded during a full hotel renovation, so we are always happy to hear when our guests are pleased with the finished product. Our elevator attendants are the heart of this hotel, many of them have been here for over 20 years! Guests are always pleased with the opportunity to engage with them during their stay.
We just received our 2012 Five Diamond Award for outstanding service; however, it is hearing remarks like this from our guests that inspire us to keep providing impeccable guest service each day.
We are so glad to hear you enjoyed staying with us in the heart of New York City, where exclusive midtown shopping meets the Upper East Side. We look forward to welcoming you back soon!
Best Regards,
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
Nueva York, Nueva York
Colaborador
“THIS IS THE ONE PERCENT.TREATED LIKE ROYALTY.”
4
personas encontraron esta opinión útil.
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Se alojó el Diciembre de 2011
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Relación calidad-precio
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¿Algún problema con esta opinión?
Ver 2 opiniones más de Vince S sobre Nueva York
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
CentralParkView, General Manager en The Pierre, A Taj Hotel, New York, respondió a esta opinión
23 febrero 2012
Dear Guest,
Wow, what a wonderful review! Every guest at The Pierre truly is “VIP” to us, and we are delighted to hear you felt as such. I think you will be pleased to hear that just received our 2012 Five Diamond Award for outstanding service; however, it is hearing feedback like this from our guests that makes us strive to go above and beyond on a daily basis.
Our catering department has been orchestrating dream weddings for over eight decades, we are so glad to hear you enjoyed the reception. Our Park View Rooms do have some of the best views of Central Park in New York City, we hope they do become your home away from home. Our Molton Brown amenities are exclusive to The Pierre, but if you wish to contact us directly, we can have some specially ordered for you. A fun fact that always surprises our guests is that our beds are made from bamboo and recycled steel; all that comfort and still environmentally friendly!
We thank you again for sharing your positive experience we look forward to hosting you again in the near future!
Kind regards,
General Manager
Wow, what a wonderful review! Every guest at The Pierre truly is “VIP” to us, and we are delighted to hear you felt as such. I think you will be pleased to hear that just received our 2012 Five Diamond Award for outstanding service; however, it is hearing feedback like this from our guests that makes us strive to go above and beyond on a daily basis.
Our catering department has been orchestrating dream weddings for over eight decades, we are so glad to hear you enjoyed the reception. Our Park View Rooms do have some of the best views of Central Park in New York City, we hope they do become your home away from home. Our Molton Brown amenities are exclusive to The Pierre, but if you wish to contact us directly, we can have some specially ordered for you. A fun fact that always surprises our guests is that our beds are made from bamboo and recycled steel; all that comfort and still environmentally friendly!
We thank you again for sharing your positive experience we look forward to hosting you again in the near future!
Kind regards,
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
india
Crítico Sénior
“Luxury at its best”
1
persona encontraron esta opinión útil.
Consejo sobre las habitaciones: If you want luxury with warmth then The Pierre is the hotel you must stay in New York.
Ver más recomendaciones relativas a las habitaciones
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Se alojó el Noviembre de 2011, viajó de negocios
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Ver 4 opiniones más de armin1974 sobre Nueva York
Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
CentralParkView, General Manager en The Pierre, A Taj Hotel, New York, respondió a esta opinión
31 enero 2012
Dear Guest,
We are so happy to hear you enjoyed your stay at The Pierre! Our rooms do offer some of the best views of Central Park in the city, so we are delighted to know you enjoyed them! It is through such thoughtful support and feedback like yours that our staff continues to be inspired to provide impeccable service each day. We take great pride in our traditional of hospitality and are so happy to hear you enjoyed it. We look forward to welcoming you back in the near future!
Kind regards,
General Manager
We are so happy to hear you enjoyed your stay at The Pierre! Our rooms do offer some of the best views of Central Park in the city, so we are delighted to know you enjoyed them! It is through such thoughtful support and feedback like yours that our staff continues to be inspired to provide impeccable service each day. We take great pride in our traditional of hospitality and are so happy to hear you enjoyed it. We look forward to welcoming you back in the near future!
Kind regards,
General Manager
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC
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