Consejo sobre las habitaciones: get the "King size Bed" room because you are right in the middle of the 2 other rooms.
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Esta opinión es la opinión subjetiva de un miembro de TripAdvisor, no de TripAdvisor LLC.
28 febrero 2012
I would like to thank you for pointing out all of the things that you liked about the bed and breakfast.
I am happy you enjoyed the cleanliness, the complimentary amenities, and the good price.
I did want to respond to some issues that you assumed that were total incorrect assumptions, so as not to give an incorrect impression to possible guests at the Henry Derby House.
ONE: When you book a room with a private bath, I NEVER use YOUR PRIVATE BATH as a shared bath with anyone else. We actually have no reason for any guests to have a shared bath. We have a one or two room suite that has a private bath. We have a room with two twin beds that has a private bath, and we have a room with a queen bed and private bath.
TWO: We do serve a very nice Expanded continental breakfast. We serve two types of cereal, many fruits and berries, raisin pecan toast, cranberry pecan toast, cinnamon raisin swirl toast, english muffins, bagels, banana bread, corn bread, blueberry muffins. And for sweets we serve cheese filled crumb cake, raspberry danish, cheese danish and cinnamon rolls. In the winter - at check in - I offer the guests an option of going to Reds Sandwich shop in the morning for a hearty warm breakfast of omelets, home fries, pancakes, waffles etc. - a warm breakfast, because it is winter. They chose to go out for the warm breakfast. I would have been more than happy to come and serve them breakfast and sat and chatted with them, but they chose to go out for the warm breakfast. Some would think of this as a plus to have an option. I am sorry they used this as a negative.
THREE: I raised my two children at this house. They were never bothered by the traffic. If children know not to run into the street they will be just fine here. Traffic, noise and intersections are all relative to where you live. Most of my guests have no problem with the noise or the traffic as you can see by the other reviews.
FOUR: All of my rooms are NOT all connected.
The room that they were in is the Mauve Room which is a room with a king sized bed. There is a room with one twin bed that only gets rented with the Mauve Room, so unless you are a party of three there will be no one in the adjoining room with the one twin bed. Therefore there is no need to worry that someone is going to be right next to you.
The room on the other side of the Mauve Room is the Yellow Room which is a room with two twin beds. You have to open that door and another door to get to the Mauve Room. It is a lock off just like a hotel but it is separated by TWO doors. The guests just were unaware of this because, of course, all of the doors were locked to the other guest rooms.
And the third room - the Red Room is not connected at all to any of the other rooms. There is a hallway separating the Red Room from the other rooms. And the folks that rent the Red Room have a totally separate set of stairs that brings them to their room.
So these guests were assuming a scenario that just did not exist.
And last but not least, regarding the beds and pillows. Bedding and Pillows are SO personal, but for the most part I have had positive responses to beds, pillows and bedding at the Henry Derby House. We purchase our beds at Gardner Mattress, a local mattress company that has been in business since 1933. Most guests comment very positively about the beds. We hardly every have a negative review of beds. I must say I was surprised about that. I actually wish these folks had mentioned that to me. Had I known they were not happy with the bed and noise, I would have offered them another bed in the back of the house which is far away from the street and would have been quieter.
In closing, my goal is always to try to make the best experience for my guests at the Henry Derby House. I am sorry there was anything that they found negative and hope in the future to make every guest a happy guest!
Also I would like to mention that if you are ever a guest at the Henry Derby House and are not happy, please, please, please let me know. If you don't physically see me you can always pick up the phone in the sitting room and call me. I know I will do everything in my power to make your stay a happy one!
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