Dear Chris U,

Thank you for your last review, I was disapointed that you didnt fully enjoy your last stay with us. We have had issues with the bold and anouying minor birds as does all resorts on Denarau Island. We have special feeding areas each morning away from the resturant to try to relocate these birds, we have changed all of our wall lamps so they cannot land and sit on them, we bait them however I'm afraid we cannot shoot them.
We are now looking at neting for our windows and also installing large bi-fold windows to fix this problem all together.
I am sorry you had to change rooms during your stay, can I please ensure you that our pillows being goose and duck down are brand new and only implemented in December last year, being so new they do have a slight smell until they settle. Im not sure why our signature restaurant would have a smell of a wet sock as this comment has never been raised with me before, as this is our only air conditioned restaurant and works off the same system as our banquet ballroom we have never had a problem before.
I have also used the Bula Bus many times and never had anyone try to upsell things to me, at shop door entrances yes, but not on the Bula Bus so this is a bit dissapointing.

I hope we are able to welcome you back in the future.

Kind regards,

Adam Laker
General Manager

Dear Valued Guest,

Thank you for your last review, I am so glad to read that you enjoyed your holiday with us and especially the pool. I'm sorry you had to ask for the complimentary turn down water. We hope to be able to welcome you back again soon.

Kind regards,

Adam Laker
General Manager

Dear Valued Guest,

Thank you for taking the time to let us know about your last stay with us. I'm glad that you enjoyed your overall stay and especially the pool area and slide for your child. I also noted your comment about the size of the room. We plan on refurbishing this rooms later this year and so will look at options to give these rooms a larger feel.

kind regards,

Adam Laker
General Manager

Dear Valued Guest,

Thank you for your last review and kind words. I am delighted to read that you both enjoyed your holiday with us and also the Fijian experience. I am also glad that you enjoyed Denarau Island as a destination as there is plenty to do here as you mentioned.
I hope we can welcome you back again for your next Fijian holiday, and hopefully there will be no rain. May to October are good months for sunshine.

Kind regards,

Adam Laker
General Manager