Broken Hill Visitor Information Centre

Broken Hill Visitor Information Centre

Broken Hill Visitor Information Centre
4.5
De 9:00 a 16:00
Lunes
9:00 - 16:00
Martes
9:00 - 16:00
Miércoles
9:00 - 16:00
Jueves
9:00 - 16:00
Viernes
9:00 - 16:00
Sábado
10:00 - 14:00
Domingo
10:00 - 14:00
La zona
Dirección
Lo mejor en los alrededores
Clasificamos estos restaurantes y atracciones cotejando las opiniones de nuestros miembros con su cercanía a esta ubicación.
Restaurantes
57 en un radio de 5 km
Atracciones
24 en un radio de 5 km

4.5
# opinión621 opiniones
Excelente
375
Muy bien
175
Normal
37
Mala
23
Pésima
11

Des H
9 contribuciones
We always go to the information centre.
jun. de 2021
The young lady was very helpful. I was stunned that she knew nothing about the Silverton tramway, but we were soon to learn that not many people did.
Escrita el 30 de junio de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.
Hi Des H, Thank you for your feedback and taking the time to review the Broken Hill Visitor Information Centre. Our team are very committed to providing the highest level of customer service and are always looking at ways to improve. We apologise that you didn’t receive information regarding Silverton Tramway. We have talked to the staff member and provided them with information and assistance to further their knowledge. From your feedback, we have also decided to put a collection of our history books into our staff room and have encouraged all staff to refresh their knowledge on their history of the area. We hope that you otherwise enjoyed Broken Hill.
Escrita el 10 de septiembre de 2021
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC.

Sharon E
2 contribuciones
Yeah nope
jun. de 2021 • Amigos
The man who served us was bored, disinterested and unhelpful. Very poor service. We were after road conditions information and all he did was point us to phone numbers to sort it out ourselves.
Escrita el 30 de junio de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.
Hi Sharon E Thank you for taking the time to provide us with a review. We are sorry that you did not enjoy experience at the Broken Hill Visitor Information Centre. Our staff normally get quite high praise for their service, so it is always disappointing to hear that something like this has happened. We have taken your feedback on board and have since taken the opportunity to talk to our staff and reinforce the importance of excellent customer service. We hope that you otherwise enjoyed Broken Hill. Kind regards Crystal
Escrita el 10 de septiembre de 2021
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC.

Sarah J
Australia Meridional, Australia13 contribuciones
Made to feel like I was dirty.
jun. de 2021
Woman behind counter wearing a mask even though there was a Perspex shield between us. I’m hearing & sight challenged. Would have been good to see her face to help me understand. She was only interested if I’d Covid signed in & santised my hands.
Escrita el 14 de junio de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.
Hi Sarah, Thanks for taking the time to provide feedback. We are sorry that you did not enjoy your experience at the Broken Hill Visitor Information Centre. As part of our contact tracing procedure and directives from NSW Health, we do ask to see that all visitors are successfully checked in, and we are adhering to our Council safety procedures for COVID19. Some of our staff prefer to wear masks for their own safety. We do continually review these procedures and will take your valuable feedback on regarding hearing and sight challenges. We hope that you otherwise enjoyed your stay in Broken Hill. Kind regards Crystal
Escrita el 10 de septiembre de 2021
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC.

Don T
Brisbane, Australia190 contribuciones
Friendly staff
may. de 2021
The staff are fantastic and very helpful re Broken Hill and the surrounds. They helped with info, maps and brochures. great place to start your exploration of this town and environs.
Escrita el 9 de mayo de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

GT0049
Geelong, Australia210 contribuciones
Great assistance.
abr. de 2021
A well set-up Information Centre where travellers can obtain all info that they require to explore the local area and surrounds. Staff polite, friendly and very obliging with one's enquires.
Escrita el 6 de mayo de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

wombatdavid
Hobart, Australia1.797 contribuciones
Good after hours service
abr. de 2021
We missed the opening time but were happy to see the big packs in plastic sleeves that you could take - great idea. We did go back to get a Menindee brochure but the queue was long and they were hidden away behind the counter.
Escrita el 16 de abril de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

David O
Melbourne81 contribuciones
Check the meeting spot.
mar. de 2021
The Visitor Centre is very big with plenty on offer and helpful staff.
We booked a walking tour online and were told to meet the guide ‘outside the Visitor Centre’. So we waited in the car par outside the main door to the centre, seemed an obvious spot. The due time came and went so we went inside to ask. WE were told the meeting spot was actually in the loading Bay Area behind the Centre. Who would have guessed? Thankfully we caught up with the tour and Sally, the tour guide was terrific!
Escrita el 21 de marzo de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

JennyPG69
Noosaville, Australia103 contribuciones
Ironically, not visitor friendly
mar. de 2021 • Parejas
It’s a shame the lovely people and businesses in Broken Hill are represented by an unwelcoming visitor centre.
You can’t touch any brochures because of covid ... everything is cordoned off behind screens, so you’ve got to know what you want to do and then ask for a brochure on it.
The whole point of a VIC is to browse and get inspired, right?
But, we can all handle and “cross contaminate” any of the overseas-made souvenir stuff in the gift shop!
It’s the only VIC we’ve been to on our travels where brochures are locked up.
Additionally - the Covid ways of working in here are at odds with the whole town which is open for business as usual.
Finally, the young lady at the kiosk (where you ask to see specific brochures you already know about) was a defensive functional robot with zero people skills, and we actually left the centre feeling annoyed and wound up by her?
To be fair, there are sealed, pre-selected-brochure packs outside the entrance that you can take... with a “YOU TOUCH IT YOU TAKE IT!” sign.
I only comment on this because we’ve been to friendly and very helpful VICs on our travels throughout Covid, who manage it safely and well. It is possible to do both.
Not a good first impression of BH - sorry for the rant.
Escrita el 18 de marzo de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Greg W
Sídney, Australia384 contribuciones
See the Information centre before you start
mar. de 2021
Great work to staff member Chris - He helped us to make the perfect 3 days in BH and also visiting all the sites including putting us in the right venues.
Loved the Maidens pub in Menindee,
Loved Silverton
Loved a whole bunch of things
Escrita el 12 de marzo de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Janette d
París, Francia27 contribuciones
Fantastic Chris was terrific
ene. de 2021 • Parejas
Wow Chris was enthusiastic and knowledgeable fee local package at the front door was wonderful all you could want
Escrita el 19 de enero de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

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