Mississippi River
Lo que la gente dice
traveler
De traveler
Glad I Went, Would Not Do Again or Recommend
3,0 de 5 burbujasjun de 2017
Acabo de volver de un crucero desde New Orleans a Memphis, con una extensión de dos noches en Memphis. Me alegro de ir, pero no volvería ni se lo recomendaría a otros. Creo que a partir de 10 años en este viaje (tengo 71, 81). Este viaje fue diseñado para personas muy antiguo que dependen de los senderistas, scooters, sillas de ruedas y bastones. Tengo que decir que el barco manipulados los pasajeros con gran cuidado y preocupación. No era el tipo de clientela que esperaba. Comida clasificaría 3. 5 / 5. 0 El servicio era regular. Te cobran un automatico $16/día en propinas así que, en mi opinión, no es una propina - es un impuesto adicional. También agregue un 15% de propina" para bebidas" ya caro. Y el encargado de la cabaña fue seguirá para obtener más información. No me gustó el "hop on-hop off característica. El clima es muy caliente y húmedo. En algunas paradas el esperar a un autobús era de 15 - 30 minutos. Sólo sobresalen en el calor (y a veces lluvia) y esperar. Estoy acostumbrado a los barcos en Europa. Todas las excursiones acompañado, comida maravillosa, un pequeño barco, con tan sólo 150 pasajeros en contraposición a unos 450 pasajeros en el American Queen. Mi habitación era muy bonita y bastante amplio. Que salíamos a la terraza pública que estaba bien. Las habitaciones eran muy bonitas, muy bien decoradas. Las personas a cargo de excursiones costa era muy rígido. La animación era bastante bueno para lo que era. Teníamos un camarero en la cena que mantienen odiosos ofreciendo su "recomendaciones. "Él sólo quería/necesitaba una audiencia. Este viaje es, sin duda, para la gente que necesita ayuda para moverse. Había unos niños pequeños que parecían aburridísimos. La extensión en Memphis fue muy decepcionante. No conseguimos itinerarios hasta que llegamos al hotel. Yo había pedido a mi agente de viajes si había algo planeado para el último día y me dijeron que no. Así que hice las reservas de avión en consecuencia. Parece que el mejor día para visitar el Museo de Derechos Civiles fue el Miércoles (por el itinerario), así que perdí. Nuestro hotel (Sheraton) era muy agradable, pero en una parte incierto de la ciudad - bastante lejos de la calle Beale. y un montón de personas sin hogar. Los carros no estaban funcionando y los taxis eran inexistentes, así que el caminar de regreso al hotel en un aguacero no fue divertido. Aparte de el hotel, no hay restaurantes en la zona. Tuvimos un gran guía", "Memphis Jones. Él era maravilloso!

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4.0
4,0 de 5 burbujas116 opiniones
Excelente
53
Muy bien
27
Normal
13
Mala
10
Pésima
13

Mark M
1 contribución
5,0 de 5 burbujas
jun de 2024 • Parejas
Lois and myself went on the Mississipi River Boat cruise today Thursday, 20/06/24. at 10.30 am.
John who conducted the tour was absolutely brilliant, his knowledge and commentary was amazing, such a lovely Guy with a lovely personia.
Would most definitely recommend this trip,
Thank you.
Lois and Marko
Escrita el 20 de junio de 2024
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

tomi s
1 contribución
4,0 de 5 burbujas
ene de 2024 • En solitario
This is good and this also fun to. I want to go there again. I want you to vist mississppi river if you not see the Mississippi river before. Have fun!
Escrita el 9 de mayo de 2024
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

michaelkevintapscott
Phoenix, AZ4 contribuciones
4,0 de 5 burbujas
ago de 2023 • Familia
My wife and I just completed a three-week cruise on the Countess. We very much enjoyed our cruise. This was our first time with American Queen Cruises and to be blunt we found our experience head and shoulders above that of the two times we traveled with American Cruise lines. Simply put, we would travel with AQV again and recommend them to others.

What made our cruise so great was the staff! My wife said, you are lucky to have one person stand out on a cruise for customer service, but we basically had everyone stand out:

Luke the Bartender was beyond wonderful. His goal with every drink is to do it your way, have fun with it, and impress you. And he did!

Bruce the Bartender was lighthearted and jolly.

Derrick the Waiter was positive and upbeat every time we saw him. He’s super respectful and makes you feel special.

Taneka the Waitress was our favorite! We were traveling with people who can have challenging personalities, but Taneka, Ms. T, had them eating out of her hand. Her people skills are amazing.

Halo the Waitress was positive and funny. She just seems to love people.

Cerenity the Waitress was the sweetest server we’ve ever had. She has zero attitude and just wants to please.

Jamie, our room attendant could not have been kinder. And she seemed to learn everyone’s habits, allowing her to descend on a room the minute you left it and would have time to make it up. She was always available but never in the way.

Deedee at the purser’s office was kind and easy going.

And William the Watchman was on duty, sometimes 11 hours straight, in 98 degree weather, with 98 percent humidity and never did anything but smile. He was always positive and in a good mood. He was always happy to send us off and wish us welcome back. Truly amazing and persistent positivity.

And Larry the Porter… What can I say about Larry….? He just exudes positivity. He’s happy and wants others to be happy. He’s happy to see everyone and happy to help everyone. He didn’t point passengers in the right direction, he led them. He really made our trip!

Now were these people perfect? No. They occasionally made mistakes. But they always seemed very concerned about making things right. They always seemed to care. And behind almost sll.of the comments you read, people are basically commenting on whether the company cared about them as guests. Well this staff had a high morale that is uncommon and they were truly kind.

So AQV nailed hiring people that care about people.

What did they fall short on? Well, a lot and it’s all corporate. Their website functions like it was made in the eighties. A child could honestly do better. That’s not an attack; that’s a statement of fact. There’s simply no excuse for not vastly improving their on-line interface with the customer. Further, their billing systems are atrocious. And if you want to upset passengers, just make their bills confusing and full of errors. This again is a corporate problem. And finally, their general organization from the top is extremely poor. There is evidence of poor scheduling and communication on a large scale. They are doing things via phone, paper, and email that should be fully automated and digitize.
Scheduling (both macro and micro), booking, add-ons, excursions, client dossiers (with every bit of history and notes available to everyone and updated by everyone), billing (that a child can understand), an integrated customer app (that actually works), etc., would be a start.

In closing, this is a good company that provides good experiences because of its frontline staff. They could be great if they rolled up their sleeves came into the 21st century and started managing their business with integrated business systems.
Escrita el 4 de septiembre de 2023
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

stevestevnson
3 contribuciones
5,0 de 5 burbujas
mar de 2023 • Amigos
went to tis riva with the guys we saw some whales and fishes in there we took a boat from the start and wen about 22 miles over de sea
Escrita el 31 de marzo de 2023
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

Princess
Washington D.C., Distrito de Columbia230 contribuciones
3,0 de 5 burbujas
oct de 2022
There are many ways to see the Mississippi River, as it's close to plenty of other cool attractions. Nice to see!
Escrita el 19 de enero de 2023
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

IDITAROD FINISHER’s Reviews & Critiques
Estados Unidos314 contribuciones
1,0 de 5 burbujas
nov de 2022
I want to make everyone aware:
All of you know my wife and I travel a lot and many of you reach out to us about your travel plans. I’m now up to 105 countries and all 50 states. So, when something happens in the travel industry that is so egregious that it goes against all good and ethical business practices, it’s important I let my friends know (and my friends may want to cross-post this to warn their friends).
Let’s keep a couple of things in mind as you read this: when the trip reservations and payment were made the Mississippi River had normal flow and businesses have (or should have) insurance for natural disasters or at least anticipate losses that could occur in their chosen industry.
This is a story about the American Queen Voyages, American Queen Steamboat Operating Company, LLC, Victory Operating Company, LLC, SEA Operating Company, LLC and Steamboat Society of America.
Everyone has probably heard of taking a paddle-wheeler down the mighty Mississippi River, right? Well, that was a bucket list item for us. But of course, the Mississippi River is now running dry which is beyond anyone’s control. American Queen Voyages has at the very last moment sent us a substitution for our trip that is in NO way acceptable. They want to send us from Louisville, KY to Clarksville, TN on the Ohio and smaller rivers. Not even close to what we signed up for.
Some pertinent points are:
1. We didn't purchase a trip to cruise a river- but to cruise THE Mississippi River. I have covered every inch of the smaller replacement rivers my entire life, having grown up in Kentucky. I could be the tour guide for every one of their land excursions and drive the boat.
2. The substituted stops hold no significance for us, and are of no interest to us - we were looking forward to civil war landmarks and immersion in the blues roots on the great Mississippi.
3. We don't see any value that would justify spending $7300 per couple on a weeklong trip that could easily be covered by car in 2 days or less.
We would have been happy to roll over the money and go on the Mississippi next year, but American Queen Voyages is refusing us that as an option. And canceling at this late date will cost all of us all our money, which was paid way in advance. Now after receiving no customer service, I began to search even more and found that recently America Queen Voyages has been receiving terrible ratings and reviews and has a VERY low “F” rating from the Better Business Bureau.
I will now be required to file suit in the United States District Court for the Southern District of Indiana to get my money back. I don’t want this to happen to anyone else. I do hope our Georgia Attorney General, Chris Carr, can at least warn Georgians, and you can caution all your friends, how the American Queen Steamboat Operating Company, LLC and the Victory Operating Company, LLC
who advertise and do business as AMERICAN QUEEN VOYAGES and its CEO, John Waggoner, refuse to take responsibility for a “Steamboat/Paddle-Wheeler” company selling the “Great Mississippi” experience by substituting an inferior product. They should know instances such as this can occur and should prepare and insure for them instead of trying to pass their losses on to their customers.

Follow for more info to come.

@ACGKY1
@AQVoyages
@CruiseAQSCUK
#AmericanQueenVoyages
#DiscoveryRunsDeep
#AQVoyages
@americanqueenvoyages
@TravelPulse
#Travvy Awards
#AGENTatHOME Magazine
@SteamshipHistoricalSociety
@SSHSA
@TourRadar
@ChrisCarr_Ga
@attorneygeneralchriscarr
Escrita el 11 de noviembre de 2022
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

Janey M
2 contribuciones
1,0 de 5 burbujas
sept de 2022
On Sept 26, 2022, American Queen cancelled our paid in full cruise, scheduled to depart on Dec 28, 2022.
It has been a month and they have not refunded the $2,226.00 I paid to them in Sept 2021. According to the woman who answered their phone, other customers have not received their refunds 60+ days after American Queen cancelled their cruises.
Will I need to file suit against them to retrieve my money? I will NEVER cruise with American Queen Voyages again.
(note - Sept 26, 2022 is when they cancelled the cruise)
Escrita el 25 de octubre de 2022
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

stevelamb7777
Auckland Central, Nueva Zelanda60 contribuciones
5,0 de 5 burbujas
ago de 2022
My wife and I spent 2 weeks on the American Jazz cruise boat down the Mississippi . Although our NZ currency was running at 60c to the US dollar which made it eye wateringly expensive , it's definitely a case of "the quality is remembered far after the price is forgotten" . The boat was very comfortable and the crew were amazingly accommodating and professional . The dining was good quality and varied with nice wine as well . I was stunned at the beauty and sheer relaxation the river provided and the friendliness of the fellow passengers and also the locals when we stopped . Stress just faded away . I like these smaller cruise ships with less people , they are more intermate and you get to know most of the crew and passengers . No elbowing at the buffet for the last prawn , with 2000 other passengers , We will never go on a large cruise boat again where you feel that you are processed . We have many fond memories of this cruise and made some friends a long the way
Escrita el 15 de septiembre de 2022
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

Andy-S60
Londres, UK1.906 contribuciones
5,0 de 5 burbujas
jun de 2022 • Parejas
Just fabulous trip up the Mississippi from New Orleans to Memphis, for a week aboard the American Queen. They just couldn’t do enough for us. It’s not a cheap holiday, but one that just has to be experienced once in a lifetime. Just Google them and see for yourselves….. a week of pure indulgences with everything included!!
Escrita el 6 de junio de 2022
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

kvasir
Londres, UK1.257 contribuciones
4,0 de 5 burbujas
abr de 2022
Relaxed and informative trip down the Mississippi River from Memphis to New Orleans. Excellent onboard facilities - spacious, well equipped cabin with balcony; two comfortable restaurants, fitness centre and library. Talented and energetic trio of entertainers, backed by an accomplished four-person show band. Food to good hotel standard, and some highly quaffable wines. Service is friendly, highly customer-responsive, and competent.

Most shore visits gave further insights into the multi-cultural history of Memphis, of Louisiana and of the Mississippi Delta. Some were less interesting.
Escrita el 3 de abril de 2022
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.

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MISSISSIPPI RIVER (Louisiana) - Qué SABER antes de ir (2024)

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