Bannatyne Health Club & Spa - Crewe, Cheshire

Bannatyne Health Club & Spa - Crewe, Cheshire

Bannatyne Health Club & Spa - Crewe, Cheshire

Bannatyne Health Club & Spa - Crewe, Cheshire
4.5
De 9:00 a 20:00
Lunes
9:00 - 20:00
Martes
9:00 - 20:00
Miércoles
9:00 - 20:00
Jueves
9:00 - 20:00
Viernes
9:00 - 20:00
Sábado
9:00 - 17:00
Domingo
9:00 - 17:00
Acerca de
Duración recomendada
2-3 horas
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4.5
# opinión159 opiniones
Excelente
119
Muy bien
22
Normal
6
Mala
5
Pésima
7

PennyBlack102
Cheshire, UK19 contribuciones
Spa day
ene. de 2021
Had lovely relaxing day with a friend. Enjoyed a couple of classes and used the gym in the morning. Then had soothing back eco and face massage and had my nails done. Also had swim and sauna. Very relaxing day and great staff. Would recommend to anyone after a lovely pampering day, will definitely go again! Great value.
Escrita el 30 de octubre de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

karenStokeOnTrent
stoke on trent1 contribución
Great experience
sept. de 2021 • Amigos
We arrived on Sunday to a very warm welcome.. We were shown around by adela who was so friendly and welcoming.. Janine on the desk also so helpful.. As I had a few issues in the week regarding another booking.. Janine was so understanding and helpful.. The facilities were great and the treatments we had.. 5 in total were the most relaxing treatments I have experienced.. This was our first visit here.. And certainly not the last.. All staff deserve recognition even the housekeepers who were regularly cleaning and doing the touch points keeping everyone safe etc.. Thank you
Escrita el 27 de septiembre de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Thomas
Cheshire, UK19 contribuciones
Lucky there is little local competition. Needs investment to stay current.
ago. de 2021 • En solitario
The changing rooms and shower areas are fresh out of a 90s council leisure centre.

Showers last week had no hot water.

The gym floor is a good size but is starting to struggle with a recent increase in membership.

Technogym cardio equipment is now a few generations old - it lacks the most recent features and is starting to fail.

The swimming pool is too busy. There are never enough lanes marked out for proper swimming. Parents and children often get in the way just frolicking / playing.

Sauna and steam room facilities were broken recently. They could benefit from a revamp.

If I visited the spa on “a spa day” - I’d be hugely disappointed. As a member of the gym who visits occasionally, it’s ok.
Escrita el 27 de agosto de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

J C
Cheshire, UK6 contribuciones
Disappointed spa experience
jun. de 2021
How lovely to receive a gift for a spa experience. Booked in November 2020 which my sister and I were looking forward to. Then covid delayed our first and second date so we were looking forward to our third date on the 30th June 2021.
I received a telephone call from the Crew spa department on the 29th June to say that due to staff sickness they would have to cancel two of our treatments which I had added as an extra. I understood and agreed to accept a refund of £70 which I had paid back in November 2020. It is now the 18th August and I still haven't received my refund. I have sent numerous messages and have been promised payment but still nothing.
I have to say it wasn't a great experience either of the treatments that we did have. After our massage and facial we thought we would try to relax with a drink and something light to eat. What a disappointment, when we asked for a coffee the assistant said she wasn't sure the the coffee machine was working properly, as it happened it did and we had a coffee but any food was out of the question, certainly nothing healthy.
A very disappointing experience and would never book to go again.
Escrita el 18 de agosto de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

jesssteventon
Stoke-on-Trent, UK7 contribuciones
Lovely spa
may. de 2021 • Parejas
Lovely spa. Had an amazing back massage snd the facilities you can use at the spa are great, just not brilliant because of COVID (restrictions on how many in the jacuzzi etc). Nice relaxation room and had a nice panini at the cafe. Only downsides is there could be seating areas nearer to the pool or around the pool and the spa doesn’t serve alcohol but overall nice day :)
Escrita el 7 de junio de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

david s
1 contribución
The worst management
may. de 2021
The worst management I've ever experienced.

Either they are swamped with paperwork or they have managed to find displacement activities to avoid actually keeping up standards in the gym.

The music is loud like a Gen Z-ers bedroom, the sauna has gum on it's bench and the only time management go into the gym is to give someone a tour and a sales pitch.

World class is awful
Escrita el 24 de mayo de 2021
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Christina
1 contribución
Lovely
oct. de 2020 • Parejas
Booked for a spa season for my husband and I. A bit of a mix up with times booked etc, however this was swiftly sorted by gym manager Natalie and the spa manager. Both have excellent customer service skills. We enjoyed our treatments and will definitely book again.
Escrita el 11 de octubre de 2020
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

Ann Elizabeth H
Wakefield, UK93 contribuciones
Relaxing spa session
sept. de 2020
We had a lovely half day spa session here. Lovely back and arm massage. We were also able to have limited use of the facilities, swimming pool and hot tub. There was also a quiet relaxing cafe on site.
Escrita el 20 de septiembre de 2020
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

James
Crewe, UK1 contribución
Terrible, Rudest General Manager
sept. de 2020 • En solitario
Absolute garbage. All the staff in this gym make you feel stupid from the moment you walk through the door. If you're at all anxious about going to the gym find somewhere else to go. The worst person is their General Manager Paul, I've never met someone so up their own backside and rude. He obviously has too many customers on his books now as he makes no effort with anyone new.
Barely any COVID measures in place, no social distancing. This place will definitely be the centre of the next spike in Crewe.
Avoid.
Escrita el 6 de septiembre de 2020
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.
I'm sorry you feel this way. When we reopened in July we, along with all of the other clubs in our estate implemented temperature checks for everyone coming in, compulsory use of face masks for staff and members, hand sanitisation points throughout the club, one way systems, equipment taken out of action to allow for social distancing, limited numbers in both the swimming pool and spa pool, limited numbers in classes, provided numerous cleaning stations and more to ensure the safety of all of our customers and staff. If there is anything you feel we've missed please pass them on to us and we'll look at them.
Escrita el 8 de septiembre de 2020
Esta respuesta es la opinión subjetiva del representante de la dirección, no de TripAdvisor LLC.

Chris S
Nantwich, UK2 contribuciones
Bannatyne Crewe Bonanza
ago. de 2020
As a disabled person with mobility challenges, I have been kept able to move by Bannatynes Crewe! Having joined over 12 years ago, my severe back problems and diagnosis of Spastic Paraparesis has not had the impact that the GP and specialists had expected. The Gym team have always assessed my capability and advised and monitored an exercise and fitness programme.

The gym is well set out and totally accessible and there is an excellent range of equipment that supports health, fitness and strength. In addition the complete staff teams are absolutely great in engagement, service and social delivery that not only helps you achieve targets but also makes the visits enjoyable.

Without Bannatynes in Crewe, I doubt if I would still be able to walk and retain mobility.
Escrita el 26 de agosto de 2020
Esta es la opinión subjetiva de un miembro de Tripadvisor, no de TripAdvisor LLC.

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