Please allow me to clarify on your review.
1. The room is designed for 2 people + 1 extra person maximum, so if you go there with 4 persons shouldn't you book 1 extra room? But you choose to stinge on the extra room that you are suppose to get and squeeze 4 people into a 3 people room instead. However, I am sure if you request for the extra pool towel, the resort will be more than happy to supply it to you.
2. The complimentary afternoon tea set is designed for 2 persons for a normal room occupancy. So how can you expect food cater for 2 persons to be enough for 4 people?
3. This is a design hotel and is not a typical kid friendly chained hotel, so if you can't appreciate the design and decoration, then this is not the hotel type for you and please choose wisely in the future. I will suggest that the mass chained hotel like Novotel or other similar set up will be more suitable for you.
Recibe una respuesta del personal y antiguos clientes de X2 River Kwai Resort.
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