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Klapa Resort

Viajero (285)
Piscina y playa (26)
Comedor (22)

Información

Ubicación
Limpieza
Servicio
Relación calidad-precio
Servicios de la propiedad
Piscina
Aparcamiento gratuito
Restaurante
Bar/Salón
Internet de alta velocidad gratuito (wifi)
Servicio de habitaciones
Desayuno incluido
Campo de golf
Conserje
Limpieza en seco
Piscina exterior
Salas de reuniones
Servicio de lavandería
Transporte desde/al aeropuerto
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Servicios de habitación
Aire acondicionado
Minibar
Habitaciones de no fumadores
Habitaciones familiares
Suites
Información relevante
ESTILO DEL HOTEL
Vistas al mar
CATEGORÍA DEL HOTEL
199opiniones
8PyR
0consejos sobre habitaciones
Puntuación de viajeros
  • 52
  • 44
  • 38
  • 28
  • 37
Época del año
Tipo de viajero
Idioma
  • Más idiomas
  • Filtro
  • Español
La habitación enorme y el lugar supetranquilo. El hotel está alejado de todo, tiene al lado la playa de dreamland (ojo, si vas a la playa no te quedes al principio, paséala hasta el final porque llegan muchos buses turísticos y en la entrada se junta mucha gente). La gente del
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Respuesta de klaparesortbali, Management of Klapa Resort en Klapa Resort
Respondido el 7 ene. 2019
Dear Mj F We would like to thank you for the opportunity you have given us by choosing Klapa Resort for your vacation. We appreciate the time you took to share with us and the online community a feedback of your stay with us. It gives us a great pleasure to learn that you enjoyed our spacious room and the view during your stay. It is a pleasure to note your compliments. It is always our desire to provide every guest with exceptional service and to care for our guests to the best of our ability. Thank you once again for choosing us for your trip in Bali and for sharing your valuable feedback we certainly look forward to welcoming you back again in the future. Sincerely yours, Management of Klapa Resort
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Este es un hotel muy grande tipo resort que para mi gusto debería tener una estrella menos de lo que tiene. Lo mejor que tiene es el personal que por lo general fue muy agradable y servicial con nosotros. Tiene un acceso por unas escaleras de piedra a la playa de Dreamland pero
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Respuesta de klaparesortbali, Management of Klapa Resort en Klapa Resort
Respondido el 7 ene. 2019
Dear Miriam H We would like to thank you for the opportunity you have given us by choosing Klapa Resort for your vacation. We appreciate the time you took to share with us and the online community a feedback of your stay with us. It is a pleasure to note your compliments towards our associate for their service. It is always our desire to provide every guest with exceptional service and to care for our guests to the best of our ability. Therefore, we are saddened to understand from your comments that you experienced such unpleasant situation during your stay with us. Please accept our sincere apologies for not being able to meet your expectations. We are grateful for the comments as it gives us the opportunity to ensure we remedy as many shortcomings as possible and review our operations for continuous improvement. Please rest assured that we are taking your constructive remarks seriously, several actions will be taken and that it has been conveyed to the relevant departments for further review and to ensure such of situations will not happen again in the near future. Thank you once again for choosing us for your trip in Bali and for sharing your valuable feedback we certainly look forward to welcoming you back again in the future. Sincerely yours, Management of Klapa Resort
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No es un 5 estrellas, le falta servicio y mejorar el restaurante principalmente: oferta muy justa y enfocada a clientes asiáticos. Habitaciones amplias pero poco cuidadas, necesitan un poco de mantenimiento.
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Respuesta de klaparesortbali, Management of Klapa Resort en Klapa Resort
Respondido el 7 ene. 2019
Dear Dauphine12 We would like to thank you for the opportunity you have given us by choosing Klapa Resort for your vacation. We appreciate the time you took to share with us and the online community a feedback of your stay with us. We are saddened to understand from your comments that you experienced such unpleasant situation during your stay with us. Please accept our sincere apologies for not being able to meet your expectations. We are grateful for the comments as it gives us the opportunity to ensure we remedy as many shortcomings as possible and review our operations for continuous improvement. Please rest assured that we are taking your constructive remarks seriously, several actions will be taken and that it has been conveyed to the relevant departments for further review and to ensure such of situations will not happen again in the near future. Thank you once again for choosing us for your trip in Bali and for sharing your valuable feedback we certainly look forward to welcoming you back again in the future. Sincerely yours, Management of Klapa Resort
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Estuvimos alojados con mi pareja 3 días. El alojamiento no está mal. Todo muy limpio y ordenado. Cuando estuvimos allí la piscina del hotel estaba en obras. Pero nos dieron un servicio alternativo pudiendo entrar en la piscina del club klappa situado enfrente y con acceso
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Respuesta de LexingtonKlapa, Manajer en Klapa Resort
Respondido el 24 ago. 2016
Dear CarlaEliJ, Thank you very much for taking your time to share your stay experiences at Lexington Klapa Resort, We really appreciated it. Unfortunately due to the unavoidable maintenance service and to make sure of our guest safety and comfort, the pool was temporarily closed for guest activities. But we are pleased to inform you that it is now open again for our guests. Related to the light breakfast, we hope you noticed that it was complimentary and not included on your room rate. However, we also offers our a la carte breakfast menu selections on reasonable prices to our guests. We also greatly appreciated your feedback on the issue of spa service at our sister hotel and we will follow it up further for their immediate action. Once again, thank you for your insights and looking forward to welcome you again on your next visit to Bali. Lexington Klapa Resort Team
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Increíble, personal amable muy útil! ! Necesita un poco de mejora pero en general relajante y cómodo. La vista desde la azotea es amaaaaazing. Recomendado para viajeros que necesitan relajación. Tienen spa.
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Anterior
Not too sure if you’ve already went for your honeymoon(congratulations btw!) but me and my husband went there just for the pool facilities and it was beautiful with very friendly staffs. Mabe a little out of the way as there’re no shops or activities around.
1 voto
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Absolutely not suitable Full of mould We took a 6 month old and stayed 3 of our 8 nights The room was full of mosquitoes drains that were blocked . There was a strong smell of sewerage and when we turned the babies mattress over it was covered in mould THE MANAGEMENT DONT CARE YOU WONT GET A REFUND
0 votos
Thank you for your advice JayC
2 votos
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AnteriorSiguiente
12
RANGO DE PRECIOS
61 US$ - 127 US$ (basado en tarifas medias de habitación estándar)
UBICACIÓN
IndonesiaBaliNusa Dua PeninsulaPecatu
NÚMERO DE HABITACIONES
118
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