The routes can differ depending on the tour. It is advisable you contact our customer care team on 01257 248134 with full tour details and we can check this information for you if it is still required.

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This is possible and if you contact our special requirements team on 01257 248134, a member of the team can advise you of the hire company details. Please note that the hotel does not hire these out however.

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Sorry I was a customer the same as your self? Why not email the company or the hotel,or even return to old style technology and phone the hotel,I believe their number is adjacent to the hotel info in Alfas broacher.

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Hi Veleta, Parking spaces on the front can be hard to find in High Season. The side streets in Sandown can be used for parking and I would suggest you try and find a space along the side streets first. The nearest pay and display car park (if you cannot find a space along the sea front) is The Heights Car Park at the Top of the High Street which is less than 10 minutes walk away from the Hotel (the charge is £6.60 for 24hrs). I hope this helps. Kind regards,

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Firstly to get to the shops there is a steep hill. The beach is across the road from the hotel with level access. There are 4 steps at the entrance to the hotel and no ramp, 4 to the lounge, 5 to the ballroom. Across the dance floor to another 3 steps to go down to the dining room. Some Bedrooms do not have any steps from the lift and most of these have sea views. It would be advisable for you to complete a Special Needs Form which you can download from the website. This way we can ensure you are allocated one of the rooms on the level. However I doubt that you will manage all of the public area. Perhaps you should consider the Shanklin Hotel but there is only one twin room with a walk in shower. No converted disabled rooms or bathrooms.

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