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The Alena Resort

Viajero (620)
Habitaciones y suites (70)
Piscina y playa (39)
Certificado de excelencia

Información

Ubicación
Limpieza
Servicio
Relación calidad-precio
Certificado de excelencia
Servicios de la propiedad
Piscina
Servicio de habitaciones
Aparcamiento gratuito
Restaurante
Bar/Salón
Spa
Internet de alta velocidad gratuito (wifi)
Desayuno incluido
Conserje
Desayuno disponible
Limpieza en seco
Personal multilingüe
Servicio de lavandería
Servicio de traslado en autobús
Transporte desde/al aeropuerto
Wifi pública
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Servicios de habitación
Aire acondicionado
Minibar
Habitaciones de no fumadores
Suites
Información relevante
ESTILO DEL HOTEL
Con encanto
Vistas fantásticas
CATEGORÍA DEL HOTEL
395opiniones
17PyR
2consejos sobre habitaciones
Puntuación de viajeros
  • 360
  • 28
  • 6
  • 1
  • 0
Época del año
Tipo de viajero
Idioma
  • Más idiomas
  • Filtro
  • Español
Era nuestra primera visita a Bali y este hotel nos pareció el paraíso. El primer día tuvimos problemas con la habitación ya que nos dieron otra, pero al día siguiente nos dieron la que habíamos pedido desde españa. El trato increíble, todos súper amables y las vistas de
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Respuesta de gusti p, Manager en The Alena Resort
Respondido el 9 ene. 2019
Dear SaraGL93, Genuine in hospitality greetings from The Alena Resort, Luxury Genuine Experience by Pramana. First of all please allow me to translate your comment as mentioned bellow using google translation "An incredible honeymoon" Jan 9, 2019 SaraGL93 It was our first visit to Bali and this hotel seemed heaven. The first day we had problems with the room since they gave us another, but the next day we got the one we had ordered from Spain. The incredible treatment, all super friendly and the dream views! Thank you very much for making us an unforgettable honeymoon First of all please accept my apology on behalf of my team regarding missed communication cause inconvenience room assignment. i will make sure that my team will do more details accordingly for every reservation. other than that, i thank you very much for your time to write this review and shared your honeymoon experience with all the readers recently at our home The Alena Resort. We are very glad knowing that you had wonderful memory that you will remember the entire life, especially about your incredible honeymoon experience in Ubud Bali. last but not least thank you again, and we really hope to have another chance to create another memory with you in the near future. My Best Regards Gusti Putra Resort Manager
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No se realmente como empezar a contar mi experiencia en este hotel, bueno comencemos cuando llegaba con el taxi desde el puerto de Gillimanuk. Tras 4 horas y media de viaje (todavía realmente no entiendo como se puede tardar tanto en una distancia que realmente no es
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Respuesta de gusti p, Manager en The Alena Resort
Respondido el 4 sept. 2018
Dear Alejandro C, Greetings from The Alena Resort, Luxury Genuine Experience by Pramana. First of all please allow me to translate your comment as bellow using google translation; "Reason why return to Bali" Sep 4, 2018 Alejandro C, Madrid, Spain I do not really know how to start telling my experience at this hotel, well let's start when I arrived with the taxi from the port of Gillimanuk. After 4 and a half hours of travel (I still do not really understand how it can take so much at a distance that really is not too long) we arrived at the hotel, which is located on the outskirts of Ubud, and there I got nervous and did not really know If it had been a good choice, especially when I had booked at another hotel in Ubud and changed it for my stay in Alena As I say the situation, it is not worrying in the outskirts, since they have a taxi service to Ubud that covers almost all the hours of the day and that allows you in no more than 15-20 minutes to reach the center and return at the agreed time (they also have a certain schedule) but in any case it is completely sufficient. Upon arrival they offer you a natural drink, along with the wet towels, which after a long trip are necessary. The stay, however, is paid on arrival, and not as we are used to in Spain on departure. Well, during the check-in the girl asked us how many days we were going to be and my thought that it was to be one night undoubtedly became in all our stay in Ubud (right now I remember that it is frankly a pity to have to leave this paradise). I want to say that the attention is at all times spectacular, cheerful, affectionate, close, friendly, I do not know how to define the excellent treatment offered by each one of the team members of this hotel. (Thanks to each and every one of you) We stayed in a suite room, and you are amazed as soon as you enter, that king-size bed, with the curtains, which incidentally prepare you at night at bedtime and when , for example you come back from Ubud, it is very pleasant to find the room ready for rest. The bathroom is exquisitely chosen, a bathtub in which can fit almost two people, with an inclined back of work done in stone, with a window just next to take your baths (it is the only hotel in which we have taken a bath all the days of the stay) that led to a terrace of the room and with availability of salts and sparkling soap that replenished every day if you consumed them. The bathroom could be as large as a room itself. The shower also made with taste and touch, rock, and shower with rain effect. It is a hotel that, unlike others, invites you not to leave the room. Also very prominent, the pool area, is not a large pool, but the environment is unbeatable and is never overcrowded to be an area that people use to know the most touristic of Bali. They have waiter service at the pool where you can order different drinks and meals at an inexpensive price. By the way, the taxi service mentioned above leaves you just in the parking lot of a supermarket, so you can make a purchase there, as it is not an all-inclusive hotel. Well the regime was bed and breakfast. About breakfast, it is fabulous, a la carte, there are five types of breakfasts, The Experience (recommended 100 percent) American, Continental, Indonesian and Healthy (I also recommend Indonesian and healthy) some of them made up of four dishes ( including a dessert) that you will really remember every time you think about this hotel and have left. The spa service was tested by my wife (I could not because of a mishap I had in Ubud with a construction area) and for her it was spectacular, very relaxing and with every detail very careful, which I think is exactly how this must be defined hotel, details millimeter. About the session of massages and care of 2 hours (a package) cost about 45 euros, however at the entrance they give some vouchers with offers of percent I remember and stayed about a few euros. I think I guessed right by reserving this moment for her. While I spent a hugely relaxing time in the pool. To finish, anyone who reads it and has not decided, please go to this hotel, I think that each of the good opinions are justly deserved, and I think that as I write, I can not really express all my feelings about this place , because what we live and our sensations are unbeatable. A place that I hope to return to someday ... and the reason people say that Bali comes back should be for this kind of places. (and what I write from the distance of almost a month since my visit) Thank you so very much for such a long and very details comment and compliments to our resort, we were really flattered with all your beautiful comments through the services, facilities, as well as the staff. Thank you for taking your valuable time to write this review and shared your experience stayed at our home recently. I have shared your comments to the entire team for our future motivation, and again thank you very much for the details mentioned. its really appreciated. we missing you much and hoping one day would have another chance to serve you back here at our home, The alena Resort. My Best Regards, Gusti Putra Resort Manager
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+1
Estuvimos dos noches y nos encanto! La atención es buenísima, todos dispuestos a ayudarte y muy preocupados! La habitación super buena, cama cómoda! El desayuno increíble! Buena ubicacion a 20 minutos en auto del centro, tienen servicio de traslado cada una hora.
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Respuesta de Gusti P, Manager en The Alena Resort
Respondido el 17 nov. 2017
Dear Antonio D, Genuine in Hospitality greetings from The ALENA Resort, Luxury Genuine Experience by Pramana. First of all please allow me to translate your comment using google translation as mention bellow, and hopefully close enough to the real meaning: "Excellent!!!" Nov 14, 2017 Antonio D We stayed two nights and loved it! Attention is lovely, all willing to help and very worried! Super nice room, comfy bed! Amazing breakfast! Good location within 20 minutes drive from the center have shuttle service every hour. Thank you for choosing The ALENA Ubud for your destination and thank you so much for taking your valuable time to write a very detailed review and sharing your experiences to your lovely friends and family about your stay at our home The ALENA Resort Ubud recently. Very delighted to read your comments as excellent experience for our customers is our main goal. Thank you for great feedback recognition in regard of the breakfast, location, as well as the room. As the alena resort is a new hotel, we very much appreciated your feedback and we are looking forward to welcome you back to our home The ALENA Resort Ubud in the near future. Best Regards Gusti Putra Resort Manager
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Instalaciones magníficas y atención excelente. Servicio gratuito de traslado al centro de Ubud. Muy buen desayuno y hora del té por la tarde estupenda... todo muy bueno! Ambiente muy tranquilo y relajado, ideal para desconectar!
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Respuesta de Gusti P, Manager en The Alena Resort
Respondido el 9 nov. 2017
Dear Laura G, Genuine in Hospitality greetings from The ALENA Resort, Luxury Genuine Experience by Pramana. First of all, please allow me to translate your comments using google translation as mention bellow, and hopefully its close enough to the real meaning; "Good stay and staff" Nov 8, 2017 Laura G superb facilities and excellent service. Free shuttle service to Ubud center. Very good breakfast and tea time for the great afternoon ... all very good! very quiet and relaxed atmosphere, ideal to unwind! Thank you for choosing The ALENA Ubud for your destination and thank you so much for taking your valuable time to write a review and sharing your experiences to your lovely friends and family about your stay at our home The ALENA Resort Ubud recently. very glad to know that you had a great stay with superb facilities and excellent service. we very much appreciated your comments as we really look forward for it in order to maintain our goal which is to make every single customers have a memorable genuine experience stay at our home The Alena Resort, Ubud. last but not least, thank you again and we are looking forward to welcoming you back to our home The ALENA Resort Ubud in the near future. Best Regards Gusti Putra Resort Manager
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Nuestro segundo destino en la luna de miel fue The Alena resort, cuando llegamos supimos que no nos habiamos equivocado y sabiamo que ahi podriamos tener todo el relax que queriamos. La villa es preciosa, grande y muy bien decorada. El servicio es de diez, son muy atentos y
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Respuesta de Gusti P, Manager en The Alena Resort
Respondido el 8 oct. 2017
Dear MartaCG89, The warmest greetings from The ALENA Resort, Luxury Genuine Experience by Pramana. First of all please allow me to translate your review using google translation as mention bellow, and hopefully close enough to the real meaning; "Excellent honey moon" Oct 7, 2017 MartaCG89, Girona, Spain Our second destination on the honeymoon was The Alena resort, when we knew that we had not been mistaken and that there sabiamo the relaxed atmosphere we could have wanted. The villa is beautiful, large and nicely decorated. The service is ten, are very attentive and anything that makes you need you bring him or help you. Gusti was our driver and guide for a day, thank you very much everything that is not I teach and care about us as more children. Thank you very much, hopefully we can come back very soon. Thanks to all the staff, you are fantastic !! Thank you for choosing The ALENA Ubud for your destination and thank you so much for taking your valuable time to write a very detailed review and sharing your experiences to your lovely friends and family about your stay at our home The ALENA Resort Ubud recently. It was our honor to have a chance served you at our home on your honeymoon. we all Very glad to hear that you had great time and the entire staff managed to fulfill your expectation, and thank you so much for your excellent feedback recognition. I have shared your compliments to the entire team in the hotel especially gusti our driver for our future development and motivations. Once again thank you very much and we are looking forward to welcome you back to our home The ALENA Resort Ubud in the near future. Best Regards Gusti Putra Resort Manager
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Anterior
They might be charge extra IDR 150.000 for floating bfast
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Hi Loufly, You can ask front officer to arrange scooter. Usualy they will call scooter rental office and bring the scooter till resort, you may made direct agreement with them.
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Hello, Does anyone know how many rooms there are? Is it a small property? Thank you.
Dear coccinellesenjuin, The Alena Resort is not a big resort, There are 17 rooms in total with 3 private pool villas, plus 2 separate buildings of 10 unit deluxe rooms and 4 unit suite rooms.
1 voto
Dear Zinnia 0722, Genuine in hospitality greetings from The Alena Resort regarding your question, Yes certainly we are available for vegetarian breakfast every day, and for the Indian vegetarian option; please let us know should you have any preference that we could custom for you during your stay with us. as you know the preparation for the dishes need a little more specification, we don't show it everyday in the regular menu. however our chef have been well trained by original Indian chef to create great taste of Indian vegetarian dishes while you in Bali. looking forward for your stay with us my best regard Gusti Putra
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Do you have safes in the rooms.
Yes, laptop size safety box are avail in every rooms.
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AnteriorSiguiente
1234
"Todas las habitaciones son geniales, pero las villas con piscina privada espectaculares!!"
"La habitacion es preciosa, el trato del personal de 10 y el hotel muy nuevo y bonito."
RANGO DE PRECIOS
93 US$ - 247 US$ (basado en tarifas medias de habitación estándar)
UBICACIÓN
IndonesiaBaliGianyar RegencyUbud
NÚMERO DE HABITACIONES
17
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