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Mluwati Concession, Parque Nacional Kruger 1350 Sudáfrica
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Aeropuerto de Arathusa Safari Lodge19 km
Aeródromo de Ngala39 km
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427opiniones
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24PyR
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Totalmente recomendado, si quieres vivir una experiencia inolvidable , 2 safaris diarios donde vas con personal muy calificado en el rastreo de animales además de ser muy cómodo, tener una vista hermosa,buena comida y personal muy amables.
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Respuesta de inkbos737, Public Relations Manager en Hamiltons Tented Camp
Respondido el 22 oct. 2017
Dear Rocio159 - Thank you for taking the time to review your stay at Hamiltons Tented Camp. We're very happy to hear how much you enjoyed your time with us, and honoured that you would recommend Hamiltons to future travellers - thank you.
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Se trata del lugar perfecto para desconectar, disfrutar de safaris con los mejores rangers y relajarse con una comida y cenas maravillosas en habitaciones de ensueño. El trato y amabilidad del personal excelentes. La ubicación de las habitaciones, en mitad del parque Kruger,
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Respuesta de inkbos737, Public Relations Manager en Hamiltons Tented Camp
Respondido el 17 oct. 2016
Dear Gorospekos G - Thank you for sharing your Hamiltons Tented Camp experience. We're delighted to hear how much you enjoyed every aspect of your stay, and honoured that you would recommend Hamiltons to future travelers - thank you.
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Fue nuestra segunda parada de honeymoon. El sitio es perfecto para una inmersión en la naturaleza y para disfrutar de unos días de relax y tranquilidad. Son muy pocos bungalow por lo que se disfruta mucho de intimidad. La decoración es estupenda, el servicio inmejorable.
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Respuesta de Dionne1026, Public Relations Manager en Hamiltons Tented Camp
Respondido el 24 jun. 2015
Dear Cristinarosibon Your kind comments are appreciated. We wish you many years of happiness together and come back to visit us on you anniversaries. Thank you Dionne Collett
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Muy buen hotel de solo 8 tiendas... la atención es personalizada al maximo. La comida es toda casera... La parte de los safaris esta muy bien preparada... un safari por la mañana a primera hora y otro por la tarde en 2 camionetas.
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Respuesta de LBucceri, Marketing representative en Hamiltons Tented Camp
Respondido el 16 jul. 2014
Dear Gatoroggio, Thank you for your review on Tripadvisor. We are glad you had a wonderful holiday with us and hope to welcome you back to Hamiltons again soon. Warm regards, The Hamiltons Team
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Es exactamente como aparece en su web. Un hotel encantador, de magnifico gusto, con deciracion "out of Africa" ubicado en un sitio privilegiado. Una maravilla! El personal atentisimo, nuestro guia en los safaris, Joe, es un apasionado de la naturaleza y un experto que con todo
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Hi - Marcelle (and other potential bookers and most importantly the attention of hotel management)- Thanks for alerting that you too have experienced this. I have been contacted by the hotel today- 2 months(!!!) after my reservation was confirmed and paid for. If there is a problem with a booking you do not leave it 2 months after booking to raise it when all the other arrangements ie flights from the UK and all the other hotels and flights in an itinerary have been made for a group of people. For two months they have had my payment in full. If you value your reputation as a high quality 5 star experience you should value your guests and honour reservations especially after so much time has elapsed. It does ask questions regarding internal organisation and staff if an error that has these implications is not picked up but also that the hotel then makes it the guests problem rather than resolving it with the booking system provider and their internal personnel and management. The hotel management needs to address it with the third party, resolve any error for compensation, not the guest. If you go into a store and buy a TV on offer you dont then have the store phone you two months later and ask you for more money or they take the TV back and think thats acceptable. Just not a 5 star approach - considering they have caused the problem, not managed it and then are parking a much bigger problem at the guests door and not taking responsibility for it. I think they would do well to think of the worth of their reputation (as otherwise they will get a number of similar reviews) and concentrate on making sure this does not happen again and that they have the right management in place to pick up a problem quicker than two months later. Hotel booking should be in real time and if payment is received you have made a contract with them that they have responsibility to honour. I am a seasoned traveller and have stayed at many 5 star and boutique properties so I know what I am looking for. In this case I spent many hours searching and comparing lodges, reviews and prices to book this. Now two months later there isn't the same availability and as an organiser of a group celebrating a big birthday (ie a special trip) I will now have to go back and do this all over again when prices have increased and our arrangements aren't amendable as we have a whole itinerary -including internal flights specific to this stay. The impact is significant. This issue should not be addressed by reservations staff this needs to be addressed by the Hotel management. I have not posted a similar review yet as I hoping that this will be resolved satisfactorily once feedback has been received and the matter has been escalated appropriately. Basically I feel dumped on by THEIR problem, If you advertise being 5 star then that has to be reflected throughout, earned and delivered.
Good Afternoon, I believe that our team have been dealing with the system problem that has resulted in your frustrating experience. Please accept our deepest apologies and assurance that we will endeavor to ensure an acceptable resolution is found. Kindest Regards Hamiltons Management
0 votos
Hi - Marcelle (and other potential bookers and most importantly the attention of hotel management)- I too have been contacted by the hotel today- 2 months(!!!) after my reservation was confirmed and paid for. If there is a problem with a reservation you do not leave it 2 months after booking to raise it when all the other arrangements ie flights from the UK and all the other hotels and flights in an itinerary have been made for a group of people. Two months they have had my payment in full. If you value your reputation as a high quality 5 star experience you should value your guests and honour bookings especially given so much time has elapsed. It does ask questions regarding internal organisation if an error that has these implications is not picked up but also that the hotel then makes it the guests problem rather than resolving it with the booking system provider and their internal personnel and management. If a third party has made an error with their listing it is their responsibility to follow that up and be compensated. If you go into a store and buy a TV on offer you don't then have the store phone you two months later and ask you for more money or they take the TV back and think thats acceptable. Just not a 5 star approach - considering they have caused the problem, not managed it and then are parking a much bigger problem at the guests door and not take responsibility for it. I think they would do well to think of the worth of their reputation as otherwise they will get a number of similar reviews rather than making sure this does not happen again and making sure they have the right management in place to pick up a problem quicker than two months later, Hotel booking should be in real time and if payment is received you have made a contract with them that they have responsibility to honour. I am a seasoned traveller and have stayed at many 5 star and boutique properties so I know what I am looking for. In this case I spent many hours searching and comparing lodges and prices to book this. Two months later there isn't the same availability and as an organiser of a group celebrating a big birthday (ie a special trip) I now have to spend more time doing this again when prices will have increased and our arrangements aren't amendable as we have a whole itinerary -including internal flights specific to this stay. This should not be addressed by reservations staff this needs to be escalated and addressed by the Hotel management. Basically I feel dumped on by THEIR problem, If you advertise being 5 star then that has to be earned and delivered.
Hi robalveston - Thanks for your question: the simple answer is that nobody in KNP is allowed to use completely open vehicles as this is against the National Park rules and regulations. Private reserves outside the KNP are allowed to do this because they have different rules guiding them. Hope this helps!
1 voto
Hi Marcelle P - Thanks for your question and your interest in visiting Hamiltons Tented Camp. We offer transfers between our lodges and the airports, either Skukuza or Hoedspruit. If you want a transfer to one of the private lodges in the Sabi Sands, we can arrange this for you as an outsourced transfer. There will however be a charge for this transfer. If you would like us to arrange this transfer for you, you need only send us an email and we will quote and book this on your behalf. In some instances, most of the Sabi Sand lodges themselves collect guests from Skukuza airport on a daily basis. In that case, we recommend that you liaise directly with the Sabi Sand lodge and request a pick up from Skukuza airport. We hope this helps and we look forward to your visit!
0 votos
Hi dancestar33 - Thanks for your message - All gratuities are greatly appreciated by staff and we have a simple structure for guests to leave a tip. General staff have a tip box which is pooled together and split among all the general staff, except guides. Guides have their own tip box and guests are encouraged to tip them directly or leave an envelope with the guide’s name in the tip box. Although tipping is always welcome, it is no way compulsory and is entirely at the guest’s discretion. Camp managers will advise guests at the lodge about how and where to leave tips.
1 voto
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RANGO DE PRECIOS
848 US$ - 1.335 US$ (basado en tarifas medias de habitación estándar)
OTROS NOMBRES
hamiltons tented safari camp hotel kruger national park
UBICACIÓN
SudáfricaParque Nacional Kruger
NÚMERO DE HABITACIONES
6
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