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Macedon Ranges Hotel & Spa

Viajero (35)
Habitaciones y suites (11)
Comedor (2)
Información
Ubicación
Limpieza
Servicio
Relación calidad-precio
Servicios de la propiedad
Parking gratis
Restaurante
Internet gratuito
Spa
Piscina
Acceso para discapacitados
Hotel para no fumadores
Salas de conferencias
Salas de reuniones
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Servicios de habitación
Aire acondicionado
Frigorífico en la habitación
Habitaciones adaptadas
Habitaciones para no fumadores
Minibar
Información relevante
ESTILO DEL HOTEL
Vistas fantásticas
CATEGORÍA DEL HOTEL
Ubicación
Vista completa
Opiniones y otros
132opiniones
45fotos
2Preguntas frecuentes
0consejos sobre habitaciones
Puntuación de viajeros
  • 20
  • 32
  • 34
  • 20
  • 26
Época del año
Tipo de viajero
Idioma
  • Filtro
  • Español
Estas opiniones son traducciones automáticas del inglés. ¿Mostrar traducciones automáticas?
Nos dimos el capricho de esta habitación para pasar un fin de semana sin los niños. Sin embargo, sentimos que no vale la pena el dinero, para ser honesto. Aunque maravillosamente la proporción de la amplia chimenea y televisión eran ridículas. El hecho de que las ventanas que
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Respuesta de MacedonRgsHotel, Manager en Macedon Ranges Hotel & Spa
Respondido el 13 jul. 2017
Thanks for taking the time to share your experience! We agree that the architect designed impressive, spacious corner suites that create stunning vistas, possibly at the expense of a Sunday morning lie-in! This issue is being addressed and we hope to have it resolved in the near future. We are delighted that you enjoyed your experience in the Wine Room and Day Spa, and we hope to see you again soon!
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Llamé al Hotel y Spa Macedon Ranges reservar dos noches de alojamiento en la 3ª y 4 de noviembre, la recepcionista me dio dos precios, uno para la habitación estándar $240 por noche y otro precio mucho mayor para una habitación de mayor categoría. Le dije que la noche $240 una
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Respuesta de MacedonRgsHotel, Manager en Macedon Ranges Hotel & Spa
Respondido el 20 jun. 2017
Hi ctfech, thank you for taking the time to provide a review regarding your phone conversation with our reception team. Our property, like most businesses, offer a range of differing rates. If you choose to come and stay at Macedon Ranges Hotel & Spa tonight for example, you will enjoy the special mid-week winter rate of $170 for a standard room. There is a very large event being staged in the Macedon Ranges on the weekend that you are looking to stay with us. This has been promoted since February and consequently, the few rooms that we have left to sell, are the rooms at the higher rate. This is clearly outlined on our website. We regret that this has caused you some distress and hope that you are able to find accommodation locally for that weekend, as I believe most properties are now sold out.
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Vine para un viaje de trabajo. Pensé, este es un hotel caro, proporciona acceso a internet. Necesito internet para trabajar. Bien, esto no fue así. El baño era sin duda la configuración para personas de movilidad reducida. Tengo fotos. Yo no he solicitado una habitación para
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Respuesta de MacedonRgsHotel, Manager en Macedon Ranges Hotel & Spa
Respondido el 13 jun. 2017
Hi Irena, thank you for taking the time to share your experience of our property. We are naturally extremely disappointed that despite our best efforts, we were unable to improve the quality of your stay. We are conveniently located an easy one hour drive from Melbourne and enjoy all the benefits of our beautiful regional setting. Our location does also mean that we are subject to restrictions and limitations on some of the services that we are able to provide to our guests. For example, we are unable to provide a 24 hour reception, however our staff are able to accommodate those guests who need to arrive after hours. Our receptionist on the Saturday night of the long weekend stayed late to assist you and guided you to our venue after some confusing messages from your GPS. We are pleased that we were able to accommodate the request for twin beds that you made when you arrived, (despite having requested a king bed on your reservation). The one twin that we could provide you was a room that has extra space allowance and handrails in the bathroom for guests with mobility issues. We are disappointed that this was not acceptable for you, however the request for a twin would have been simply and easily met, had it been made at the time of booking or even a day ahead of your arrival. We regret that, due to circumstances beyond our control, the Wifi was not working on the first evening of your stay with us. Our region is subject to slow speeds, drop outs and sometimes no service at all. When we were advised of your work requirements, we sourced and supplied an alternative solution to you so that you were not inconvenienced any further on the second night of your stay with us. It is disappointing that you encountered problems with your spa bath; regrettably, not all guests provide us with feedback regarding items that may have broken during their stay. As you mentioned, you did not report this to reception the following day. This fault will be actioned with immediate effect. We are unsure as to why your towels were not replaced when the room was serviced on the Sunday morning. As outlined to guests, it is our policy to replace towels that have been left on the floor. Many guests choose to join us in our efforts to conserve water by returning towels to the towel rail for re-use. We are also unsure as to why the spa bath was missed during the service of your room. We have reconfirmed our expectations to our service staff to ensure that this will not occur in future. We are greatly disappointed that this was a terrible experience for you, despite the efforts of our staff and the compensation that was made. We hope that you will give us the opportunity to host you again in the future when you are not here for work, allowing you the time to relax and enjoy the lovely location and the service that we are proud of.
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Las habitaciones son grandes, muy grandes, de no fumadores, sin embargo, fumar justo fuera de la puerta de la habitación no quedarían de nuestros fumadores si no se mueva en el marco de la puerta. Bañera de hidromasaje para 2 personas, con vista del valle hacia el norte
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El personal de recepción era muy amable. Nuestra habitación estaba muy limpia y la cama era cómoda y la habitación caliente. Cuando llegué a casa me di cuenta de que había perdido mi pendiente en nuestra habitación. Diez minutos más tarde una llamada para decirle que habían
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The standard room
Foto facilitada por la dirección Macedon Ranges Hotel & Spa
Accommodation Bathroom
Vast bedroom
AnteriorSiguiente
123
Does rooms have pay tv??
Does rooms have pay tv??
If you're referring to Foxtel and the like I don't recall there being any in my room. Though there may have been a movie channel.
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AnteriorSiguiente
11
RANGO DE PRECIOS
121 US$ - 199 US$ (basado en tarifas medias de habitación estándar)
UBICACIÓN
AustraliaVictoriaMacedon RangesMacedon
NÚMERO DE HABITACIONES
36
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