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Diamonds Mapenzi Beach

Viajero (1913)
360
Panorámicas (6)
Piscina y playa (448)
Certificado de excelencia

Información

5 de 15 hoteles en Zanzíbar
Ubicación
Limpieza
Servicio
Relación calidad-precio
Certificado de excelencia
Servicios de la propiedad
Piscina
Restaurante
Spa
Servicio de habitaciones
Internet gratuito
Aparcamiento gratuito
Bar/Salón
Desayuno incluido
Gimnasio / Sala de entrenamiento
Conserje
Limpieza en seco
Personal multilingüe
Piscina exterior
Sala de banquetes
Servicio de lavandería
Servicio de traslado en autobús
Transporte desde/al aeropuerto
Wifi pública
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Servicios de las habitaciones
Aire acondicionado
Frigorífico en la habitación
Minibar
Información relevante
CATEGORÍA DEL HOTEL
ESTILO DEL HOTEL
Vistas fantásticas
Vistas a la bahía
1.026opiniones
154PyR
6consejos sobre habitaciones
Puntuación de viajeros
  • 626
  • 315
  • 50
  • 26
  • 9
Época del año
Tipo de viajero
Idioma
  • Más idiomas
Filtros seleccionados
  • Filtro
  • Español
Teníamos contratada una habitación superior en el hotel y al llegar nos dieron una estándar, nos dijeron que todas están estándar , pero no es así, el wifi del hotel va fatal para el hotel que es una decepción y además vimos que las cabañas de abajo tiene cada una su propio
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Respuesta de DiamondsMapenziBeach, General Manager en Diamonds Mapenzi Beach
Respondido: hace 3 días
Dear patry_xati, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Every feedback is a gift for us and we are sad to read your feedback and scores. However, please allow me to clarify that you have been allocated in a superior category as per your booking. Wifi is provided in the public area, beach and beach villas as advertised as well we trust you have been informed by your tour operator during your booking. Please rest assured that we will investigate in your comment about the pool towel issue, as we believe there was a miscommunication. Further training will take place in order to prevent future occurrence. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Beach Resort in future.
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Fuimos por una semana y nos alojamos en las habitaciones que están situadas en la playa. Era una viaje que buscaba, relax y de la playa a la piscina. Eche de menos que hubiese más variedad de bebidas (cocktails) y mejor servicio de Shisha, un poco más de animación por la noche y
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Respuesta de DiamondsMapenziBeach, General Manager en Diamonds Mapenzi Beach
Respondido el 1 abr. 2019
Dear volocom3, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions about your stay with us. However, please rest assured that we are looking into your comments, investigating and taking the appropriate measures where needed to prevent future occurrences. We regret to read that we did not meet your expectation on our All-Inclusive Beverage offer with over 60 different alcoholic and non-alcoholic beverages including a wide range of more than 16 international and classic cocktails and mixers. As well further Shisha training and will take place in order to keep our high service standard for each guest. We are constantly working on our daily changed entertainment/ activities program to provide a best possible selection to meet the expectations from all our guests and we appreciate your feedback in this regard. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
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Un grupo de Kananga visitamos el hotel y nos llevamos muy buena impresión. La comida estuvo bastante bien, con un buffet variado tanto para comer como para desayunar. El servicio de 10, siempre atentos a que no nos faltara de nada y estuviéramos contentos. La playa es preciosa
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Respuesta de DiamondsMapenziBeach, General Manager en Diamonds Mapenzi Beach
Respondido el 18 nov. 2018
Dear Marina_bcn32, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions/ comments about your stay with us. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Beach Resort in future.
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Un lugar recomendable para relajarse después de una semana de safari. El personal muy agradable y muy educado, se esfuerzan para que el huésped esté a gusto. Las habitaciones bien, normales, la limpieza perfecta y las instalaciones son buenas y confortables. El buffet es muy
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Respuesta de DiamondsMapenziBeach, General Manager en Diamonds Mapenzi Beach
Respondido el 18 nov. 2018
Dear marta p, Thank you very much for taking the time sharing your feedback following your recent stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoyed your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards. Your Feedback is a gift for us and we are pleased to read your positive impressions/ comments about your stay with us. Please be informed that we are considering and trying to hire the right candidate to improve our language skills and related guest service. Your kind compliments and comments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we hope to welcome you once more at Diamonds Mapenzi Beach Resort in future.
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Un hotelazo, con todos los lujos y unas habitaciones muy muy chulas. La playa muy bien, pero siempre está llena de gente pidiendo o intentando vender algo y se hace muy molesto. Por lo demás, de lujo.
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Respuesta de DiamondsMapenziBeach, General Manager en Diamonds Mapenzi Beach
Respondido el 18 nov. 2018
Dear Luk_BF, Thank you very much for taking the time sharing your feedback following your stay at Diamonds Mapenzi Beach Resort. It was indeed a pleasure to welcome you as our guests and to learn that you overall enjoy your stay with us. At Diamonds Mapenzi Beach Resort we strive to provide a superior service experience for every customer and we are continuously working on our performance in order to achieve our high service standards.Your Feedback is a gift for us and we are happy to read your positive comments and impressions about your stay. Please allow me to explain that the beaches are public in Zanzibar and unfortunately the resort has no jurisdiction over them, therefore our property provides a private ocean-front beach which is guarded by a professional security company and you may at all times feel absolutely secure while residing on the premises. Your kind compliments have been passed on to my fellow Team Members. In any service industry, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Again, thank you very much and we are looking forward to welcome you back at Diamonds Mapenzi Beach Resort in future. Best regards, Diamonds Mapenzi Beach Management
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Anterior
RANGO DE PRECIOS
227 US$ - 448 US$ (basado en tarifas medias de habitación estándar)
OTROS NOMBRES
hotel mapenzi zanzibarhotel sandies mapenzi beach club mahondahotel mapenzi beach club en zanzibarhotel mapenzi beach club zanzibarmapenzi beach zanzibarmapenzi beach club zanzibarsandies mapenzi beach club hotel mahondamapenzi beach hotelmapenzi beach zanzibar
ANTERIORMENTE SU NOMBRE ERA
Sandies Mapenzi Beach Club
UBICACIÓN
TanzaniaArchipiélago de ZanzibarZanzíbarKiwengwa
NÚMERO DE HABITACIONES
87
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