Thanks for the 4 out of 5 review. It seems fair and accurate. I've been renting the apartment for around a year and a half now and have received wonderful reviews. This is the first time that a guest has been let down, due to circumstances outwith my control, although of course as the owner, I am ultimately responsible. I wanted to compensate you quickly by refunding 33% of your payment.
Putting a brighter bulb in the bathroom is a good suggestion which has been done. I tested the heaters in the bedrooms and they do work when switched on at the wall.
I'm glad that you would stay at the apartment again. There will be a bottle of wine waiting for you when you return.
Best wishes,
Kenny

Thanks Leigh for the great review. I really appreciate it and I'm pleased to hear that the apartment suited your needs. Cheers

Thanks for the great review Findlay. It means a lot to me to know that I'm doing a good job with the apartment and that my guests are comfortable.

Geraldine, thanks for the kind review. I'm glad you had a pleasant stay. Thanks for the booking.
Cheers.
Kenny