Dear Eileen & Steven,
Thank you ,it was a pleasure having you stay in the apartment.
You will always be welcomed here.
Josephin

Dear Family, Thank you ,it was a pleasure having you stay in the apartment.
You will always be welcomed here.
Josephin

Thank you very much for your kind words .
I hope to meet you again .

Josephine xx

Thanks for your observations. I would like to answer and clarify some points.


From the beginning with you communication has been a little complicated, I have had different messages and I have spoken if I'm wrong with 3 different people, so it has been quite confusing.


the number of people in the apartment, you made two reservations on two different dates, for 2 people and for 4 people and did not understand that the total of all were 6.
Because the maximum capacity is for 5 people.

This was a communication error .

The fans of the bedrooms,
They were perfectly, when the first two tenants entered.

But the electronic devices are not eternal, you could have told me and I would have replaced them with a new one. Without any cost, of course.

When they checked out I asked if everything worked perfectly and you hid it from me,
I wonder why...

There is a shower towel and a courtesy towel per person.
This all the information of what is in the summary of the apartment.

The locks of the bedrooms and bathroom work perfectly.
I tell your grandchild how the lock is opened in case of accidental closure without anyone inside
, the system allows to open it with a sharp object, lock quite usual in Spain.

The apartment was painted full this spring.

I do not know why in the hall wall
someone of you wrote with pen some strips.
It is something childish.

The washing machine was replaced in June by a new LG high-tech washer, and you say it smells ...

In the apartment there are cleaning products, if you need clean towels you could have washed them in a program of 25 min and in maximum two hours they are dry.

Tell your grandchild how to put the washing machine.
It is quite simple.
In addition there is the manual of the washing machine in the apartment.


Of the only thing that if I give reason is
There was a light bulb in the bedside lamp but this was replaced right at the exit.
Our apartment is very requested and sometimes a guest enters the same day that another one comes out; Always be notified. And in the rush this time the light bulb were not replenished.

The kitchen is simple but you can also cook.

Sorry you don't like it, I am sorry for the inconvenience,
but please read it well before booking.

However you left the apartment before, and I interrupted my trip by changing my flight to arrive earlier and return your deposit,because you did not accept a bank transfer.

Have a nice day,

Greetings .