I am sorry that you did not seem to be able to contact our house manager onsite. She was available but I understand that your calls were not connecting properly. She has told me that all of the beds were slept in and that you had helped yourselves to bedding & towels. You only booked for 2 persons, had you booked for 6 then everything would have been provided. This was probably an oversight. I would like to assure you and future guests that I am always contactable and so is the house manager. I’m not quite sure why you placed your comments on the review rather than responding to my emails but we will have to put that down to a communication breakdown. I was glad to see you managed to resolve the issue yourselves.