Dear George,

Thank you for your review comments and I have personally taken action immiediately flying out for a personally visit to spring clean and paint the apartment. The apartment is now freshly painted and immaculately cleaned and will be maintained as such by my onsite management team going forward.

I note you provided a review score comparably lower than other reviewers due to your confusion regarding wireless internet when having booked the property. The property was advertised as having 'internet access' rather than 'wireless access' which was correct and it was done via a USB device.

However, in order to avoid confusion and to provide a better customer experience I have installed ultra high-speed wireless internet access for future guests to enjoy.

If you would like to stay in future I can offer you a 15% discount off the list price as a gesture of goodwill.

Thanks

Chris Railton (Owner).