We chose this apartment because of generally encouraging reviews from British visitors. Initial impressions were fine - clean with good quality fixtures and furniture, quiet residential development, great location for supermarkets and restaurants. However, we soon became aware that the apartment was infested with cockroaches and ants. Whilst these were of the small variety, it still meant that you could not leave and food (or crumbs) on display, without it being attacked by insects. Even packets of food in cupboards were infested overnight. There was no warning of this problem and there were no instructions in the apartment for anything, e.g. disposal of rubbish, washing machine, TV, etc.
As for the TV, there were over 300 German Channels and about 50 Spanish, but not one English speaking channel. Whilst we are not TV addicts, we had hoped there would be something to watch on the odd occasion.
The internet was a pay as you go device. Topped up with 5 euros initially and this worked fine, lasting about 3-4 days. Attempted two further identical top ups, but both unsuccessful for some reason. Contacted the owner (Edith), but she was unwilling, or unable, to sort out the problem, saying it was our responsibility. Her local representative, Ludmila, was not competent to deal with such matters and spoke very little English. We thought this was crazy, how could we be expected to sort out problems with the Spanish internet provider. We knew nothing about the system and had simply followed the top up instructions. Lost 15 euros on that.
So, overall, not a great experience at the apartment, but enjoyed La Palma. Lovely laid back scenic island and great weather in January. No rain and sunny virtually every day
Todas las reservas se hacen directamente con el propietario 