Super satisfechos. El lugar lindo y la atención excelente!!! Nos encantó todo, estamos seguro que volveremos.

todo en la casa funcionó al la perfección. Nos encantó todo, el personal bien atento y siempre apoyándonos.

El lugar es muy bonito grande la laguna preciosa el servicio excelente y muy atento, nos encantó, los recomendaremos

la verdad yo ya me había quedado en casa Tita donde tuve una experiencia increíble, sin embargo, en esta ocasión tuvimos muchos problemas de comunicación, recibí llamadas a deshoras 12:30 de la noche por parte del personal, nos amenazaron con cortarnos la luz por hacer ruido (no teníamos ni bocina solo nos estábamos riendo) y eran las 11 de la noche y la casa se encuentra sin vecinos cerca y por ultimo nos sentimos vigiladas siempre estaban los cuidadores cerca

Tutto semplicemente fantastico: casa bellissima e location da sogno. Assistenza perfetta. Consiglio vivamente.

El servicio de mi querido Bacalar es excelente, el personal fue increíble y siempre estuvo atento de que necesitábamos. La casa está hermosa y es muy espaciosa, limpia, fresca, cómoda y de todos los lugares en la laguna que hemos visitado ha Sido por mucho el mejor. Volveremos seguro.

Excelentes personas Esther y José. Nos atendieron muy bien Siempre pendientes, la cocina podría mejorar Pero todo muy bien

Viaje en familia una gran esperiencia está súper cómoda la casa muy buena atencion del personal súper amable y atentos esperamos volver pronto

I recently stayed at Casa Jero in Bacalar with my kids, friend and my parents, and we had an absolutely amazing time. From the moment we arrived, we were greeted by friendly local team, Jose and Esther, who made us feel always well attended. The manager, Beto, was also incredibly helpful and went out of his way to ensure that our stay was comfortable and enjoyable. The villa itself was beautifully furnished and had everything we needed for a relaxing and comfortable stay. The bedrooms were spacious and well-appointed, and the air conditioning in every room made for a comfortable night's sleep. The Wi-Fi was perfect, and I was able to work all day on video calls without any issues. The best part of the stay, however, was the food - it was simply spectacular. Even my parents, who are close to 80, were delighted with the meals. The location of Casa Jero is also something special. Nestled in nature, the views of the pier and the lagoon were breathtaking, and we spent many hours swimming and taking walks around the area. It was wonderful to see my parents, who had been feeling tired and sluggish, recover some energy and become active again. The house rules were clear and reasonable, and it was evident that the owners take great pride in their property and work hard to maintain a healthy relationship with their neighbors. In summary, if you are looking for a relaxing and enjoyable vacation, I highly recommend Casa Jero. The local team, Jose and Esther, were incredibly welcoming and helpful, the food was fantastic, and the Wi-Fi was reliable, making it the perfect place for a remote work stay. Thank you, Beto, Jose, and Esther, for making our stay so memorable!

La casa es espectacular, todo perfecto mobiliario , limpieza, ambiente, servicio, recomendamos mucho disfrutar de este lugar, muy pero muy privado y seguro, solo asegúrate de comprar tus bebidas y alimentos antes de llegar ya que la casa está a las afueras del pueblo!