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We booked this Villa for 10 coworkers for a vacation and man was this perfect! You are right on the ocean with a beautiful pool overlooking the beach and extra large deck. Within our first steps in the Villa, the staff brought us fresh pina coladas. The rooms were very spacious and unique with greenery and fancy showers. The staff was so attentive and happy to get us whatever we needed. Fransisco took phenomenal care of us and never let our drink get empty. Chef Jennifer's food was AMAZING! Pavel the concierge was beyond helpful. I would not have been able to plan the outings without him. We were able to swim with wild dolphins because of his recommendations! We loved our time and couldn't have asked for a better week!
Visitado en agosto de 2023
Escrita el 8 de septiembre de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Alex R
“Hello Amy, we are delighted to know that you enjoyed your stay at the villa so much. It seems that the place and the service exceeded your expectations. Nothing like fresh pina coladas, a pool overlooking the ocean, and exceptional service for the perfect vacation! Thanks for sharing your experience."
Best
Team Villa isla blanca
Escrita el 20 de septiembre de 2023. Esta respuesta es la opinión subjetiva del representante de la dirección, no de Tripadvisor LLC.
Deborah B
Ámsterdam, Países Bajos4 contribuciones
Not the paradise we were hoping for
The location of the villa and service from the staff on site were fantastic. However we had issues with both the villa and the swimming pool during our 13 day stay. The villa issues included 2 showers that were unusable, lack of hot water, inadequate air conditioning to get ready for dinner in the bedrooms and power and Wifi outages. The issues with the pool related to the ability to keep it clean and keep the water clear even though we were a smaller party than the villa could accommodate. The villa is more tired looking than it appears on the website and although it says transportation is included in the price this is only one way transportation, you pay for your return journey.
Sadly this was not the complete paradise experience we were hoping for.
Visitado en agosto de 2023
Escrita el 7 de septiembre de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Alex R
We sincerely appreciate you sharing your experiences and challenges during your stay with us. We always stay in touch and keep an eye on our guests, and if we had known about the areas of opportunity at the time, we would have done everything we could to resolve this experience immediately during your stay. We are very sorry that we have not been able to meet all your expectations and that you have had some inconveniences during your visit.
Your comments are really valuable to us, as they help us improve both the quality of our service and our facilities.
Despite the problems, we hope that you were able to enjoy some aspects of your stay and that we managed to make you happy for a moment on your anniversary.
Thanks again for sharing your comments with us.
Escrita el 21 de septiembre de 2023. Esta respuesta es la opinión subjetiva del representante de la dirección, no de Tripadvisor LLC.
Tom F
2 contribuciones
Wedding paradise
We had our wedding at the Villa and it couldn’t have been more perfect. The Villa itself, by the beach, is stunning (though the road up to it is unfinished). We had a five star experience during our stay and the staff especially Francisco made sure our every want and need was catered for. Chef Jennifer delivered amazing meals throughout the weekend. We would thoroughly recommend it.
Visitado en julio de 2023
Escrita el 12 de julio de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Alex R
It was a pleasure and honor that you shared your memories of your wedding with us and placed your trust in our staff. We were very pleased to serve you and we hope to see you again soon.
Kind regards
Team Villa Isla Blanca
Escrita el 24 de agosto de 2023. Esta respuesta es la opinión subjetiva del representante de la dirección, no de Tripadvisor LLC.
Nomad801269
2 contribuciones
Amazing villa+ great staff!
Our stay was amazing. The house, furniture, artwork &everything about it were beautiful. We were there for my sisters bachelorette & the staff was amazing. Francisco & Daniel made the most amazing shots & drinks with excellent service. Jennifer worked with me prior to our trip to create a menu that was perfect & the food was really good throughout the trip. Pavel helped us with decorations & getting things that we needed. He communicated with me prior to the trip to make sure our plans were secure for transportation & was able to provide a lot of resources for activities for us to do. Alex helped schedule a DJ for us for a pool party. If you are hot natured, be sure to know that it gets hot there. The staff will turn the AC on at night. We asked for them to turn it on while we got dressed & it was tolerable. Communication was a bit hard because we didn't know any Spanish & most of the staff didn't know much English but we used g00gle translate & made it work. I would go back again!!
Visitado en mayo de 2023
Escrita el 24 de mayo de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Khloe C
Tomball, TX1 contribución
1234567890p
This place was amaaaaaazing!!! I do recommend it. Thx for everything. I do recommend to try the food at cancun in general.
Visitado en diciembre de 2022
Escrita el 9 de mayo de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Unsinkablemollyc
1 contribución
Group trip
Villa Isla Blanca more than met our expectations! Shout out to Francisco and Jennifer for making the trip unforgettable. Jennifer did an amazing job with planning and cooking all of the meals while Francisco was our go to guy for all things especially drinks! The house is absolutely beautiful! Bed bedrooms with attached baths and 1 powder room on the main floor was so convenient. I would recommend this house 100% especially because of how awesome the staff were. The sunrises were breathtaking over the ocean and we made a super fun tradition of watching the sunset on the roof.
Visitado en marzo de 2023
Escrita el 13 de abril de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Brandi Q
Charlotte, Carolina del Norte2 contribuciones
Birthday family trip
I stayed at this amazing home for my birthday! I do not know where to begin with how amazing the place was!! Pavel and Jenifer really made the trip for me! They were absolutely amazing! Pavel assisted me every step of the way and ensured my family and I had the best time ever. I do not believe this trip would have gone as smoothly without Pavel! He’s simply amazing! Jenifer was there along with her team to ensure my family and I had the best cuisine ever and was able to answer any and all questions we had!! I had a large party of 15 people and the entire staff took great care of us all!! We always came back to spotless rooms and fresh towels. I would recommend this home to every one who plans to visit Cancun!!!!! Just imagine having luxury all inclusive treatment in the comfort of a home with your family! That’s exactly what you get at this villa !!! My family and I are already planning another trip soon!!! If you are considering this home…..do yourself a favor and book ASAP!!!!!
Visitado en enero de 2023
Escrita el 4 de febrero de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Khaleesi2161
Hartland, MI30 contribuciones
Private paradise on the beach!
This was the most amazing vacation I’ve ever experienced or even imagined! My daughter stayed here with friends for a bachelorette weekend and she talked so much about it, we just had to come. Prior to the trip, our concierge, Pavel, and our Chef, Jennifer, communicated back and forth with me frequently to discuss the menu, massage & yoga schedule, and our catamaran & fishing excursions. It was so fun planning the details with them and they made it so easy for me!
Jennifer is a fine dining restaurant level chef in menu options, ingredient selection, preparation, and presentation! Literally everything was absolutely delicious and beautifully presented. Jennifer was assisted by Alejandra, who was also amazing, and she even spent close to a day baking and beautifully decorating a luscious birthday cake for me!
Our bartenders, Francisco & Daniel, were meticulous about making sure everyone had their beverage of choice at all times. Even IN the pool!
Raymundo kept the grounds and pool immaculate and the two sweetest women ever, Gladys & Lupita, made sure our rooms and the entire house was perfect at all times.
Pavel even joined our guys on their fishing trip to make sure everything went well. Check out the pictures. The 3 of them caught 10 HUGE barracudas! One of which Jennifer expertly prepared to add to our dinner that night.
Long post, but I could still go on and on about what an utter paradise this place is in every way. The staff feels like family now and we will definitely be back!
Visitado en enero de 2023
Escrita el 3 de febrero de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Catherine P
1 contribución
Amazing House! Amazing Staff!
I cannot say enough good things about our trip to Villa Isla Blanca! The house is absolutely beautiful and has everything you need. The pool/deck/beach area is perfect! The bedrooms are clean and spacious with great views! The food is delicious and the drinks are always flowing. What really made our experience so special was the staff. They are the most wonderful and attentive people. They went out of their way to ensure we had a great time. Jennifer and Alejandra were masters in the kitchen. Everything was SO good and always so fresh! Daniel and Francisco were the best bartenders! They were ready with another drink as you tipped back your last sip. Always paying attention to what we needed. Gladys, Lupita and Raymundo kept the villa spotless! The pool and deck area were hosed off every morning, the sand was groomed and the pool was vacuumed. Our rooms were cleaned everyday and they were as perfect as when we arrived! I would absolutely recommend staying here! Great experience for our family!
Visitado en enero de 2023
Escrita el 1 de febrero de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
joe p
1 contribución
Perfect Stay!!!
The service at Villa Isla Blanca is exceptional. The staff is so friendly and accommodating. All efforts were made to please. Pavel made sure everything was top notch. Alejandra and Jennifer’s cooking was amazing the food just kept coming and always willing to tweak anything per your request. Francisco and Daniel are so friendly and amazing service. Gladys and Lupita always kept the room clean and and were there all day to help us in anyway possible. The staff was there when we woke up ready to serve and stayed late into the night to make sure every need was met. Could not be more pleased with our decision to stay at Villa Isla Blanca. 100% will be back!!!
Visitado en enero de 2023
Escrita el 1 de febrero de 2023. Esta es la opinión subjetiva de un miembro de Tripadvisor, no de Tripadvisor LLC. Tripadvisor realiza comprobaciones de las opiniones.
Check-in después de las 3 p. m. • Check-out antes de las 0 p. m.
Política de cancelación
Reembolso del 100 % si cancelas dentro de las primeras 24 horas tras la reserva (siempre que queden al menos 60 días para la fecha de estancia).
Reembolso del 50 %* si cancelas al menos 8 semanas antes del check-in
Reembolso del 25 %* si cancelas al menos 4 semanas antes del check-in
A partir de entonces, no se realizarán reembolsos
* Los gastos de gestión de la reserva no están incluidos en el importe del reembolso
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