This is a terrible review and a reflection as much on the donor as the recipent - us . To leave a one star review against a bell curve and sway of others to the contrary is evidence of this unfortunately .There are 4 showers in this house and one of them failed that day these people arrived . Its true sometimes things happen that are a disappointment but we did offer all other remedies and there was very little else we could have done . The house is cleaned thoroughly after every guest obviously. We dont do a lot on TA but we are on competitor listings and a more balanced account of how we are doing is freely available there . The bins are emptied by waste removal people once per week as is common all thruout housing estates in Dublin and further afield . On the TV we have Smart TV with TV box . You need to have box on correct AV Source HDMI 1 or 2 to receive the signal . This is clearly displayed within the TV apparatus itself . We discussed all of these with these guests and we might add asked them to post the keys back through the hall door postbox when leaving . This we repeat is not a balanced review and clearly an attempt to injure our reputation . No attempt or complaint was recieved whiich again obviously denied us opportunity in real time to offer remedies or solutions .