This is our fourth stay in this comfortable, conveniently located apartment and we really wouldn't want to look for anywhere different to stay in Venice. Our last stay was only a few months ago - see our comprehensive Review from our November 28th 2017 visit. We knew that the owner would be away himself during this February/March visit but he asked for our expected arrival time and gave us details and a phone number of his helper, Elisabetta, who would be waiting to meet us at the apartment. Unfortunately, that was the period when the "Beast from the East" snow caused wide spread travel disruption in Europe . Although we stayed overnight at an airport hotel to ensure we had no problems travelling to Liverpool airport, we saw next morning that some flights were cancelled and many were delayed. Initially, our flight only appeared to have a short delay but as the time went on, the expected departure time kept being put back and we realised we would not arrive at the apartment in Venice to meet Elisabetta at the time she would be expecting us. We texted her and I think we confused her because we texted in Italian. She had expected us to do it in English. We had a prompt response and once she realised we were the people she would be expecting we had very good communication exchanges with her. We kept her informed as our departure time kept being put back and had kindly and reassuring responses. We eventually were able to tell her that we had a probable flight departure time. We could not be definite about anything until we were actually in the air but we said we would notify her when we had definitely landed at Venice's Marco Polo airport - which we did. We texted to notify her that we had cleared security and were on the airport express bus into Venice, She assured us that she was still waiting for us. Unfortunately, the limited stop number 2 Vaporetto was no longer operating so we had to take the number 1 which took longer to get to San Toma. As we passed into the quiet Corte, the door of the the apartment opened and Elisabetta came out waving a greeting to us. We were almost four hours later than we were expected and she was still smiling very graciously. We completed the formalities, she left and we settled in to this home from home apartment which has had a bathroom renovation since we last visited. We are very comfortable there and can not speak more highly of the owner, the attention to his guests and our comfort. We stand by everything we said in our previous Review about the flat, the area,the peaceful location and the convenience and helpfulness of the owner. We hope to be back as soon as we are able.