The house and pool were even more gorgeous in real life than in the photos - it is a truly special house. The amenities were all pristine, the showers were powerful, the beds and pillows were extremely comfortable with a plentiful supply of towels and linens, the Nespresso machine got a full work-out and the house cats, Penny and Mummy, got fussed within an inch of their lives! The WIFI was more efficient than we have at home and the sound system (Spotify) made for some very chilled out evenings sat on the patio. Vouni itself is very (VERY) quiet, with a handful of local, friendly restaurants serving authentic food. There is a small, very basic shop in the village and the nearest mini markets are about a ten minute drive away. The streets are extremely narrow (built for donkeys and carts) so make sure your hire car is maybe not of the chelsea tractor variety! We had a Honda Jazz and this was fine. It would have been useful to have a sheet upon arrival with relevant info such as WIFI code, what to do with re-cycling/rubbish etc, but Sue and Graham were always extremely helpful and very friendly when we needed any such assistance. The pool was also very welcome after the sun, not heated, but once you were in (after ten minutes of huffing and puffing) it was wonderful! Caroline has been extremely helpful, efficient and friendly throughout the whole experience and I would thoroughly recommend The Balcony House!