Thank you for your review Jenny, we are always happy to receive feedback and suggestions from guests to improve their experience whilst staying at Stonegate.
We do find your comments extremely disappointing and unjustified. We can only imagine you have chosen to review the property in this way because you were found in gross breach of this property’s Terms & Conditions by having an unapproved event and excessive number of guests attending.
The property has external security camera’s, which are very commonplace on rural properties, to monitor the grounds for security and safety - a passing member of staff notified us of the excessive amounts of cars and the owners have no interest in watching guests.
The gourmet kitchen and contents are in extremely good condition, many items newly provided and of high quality. Plasticware is supplied at the property for use around the pool as glass is not permitted for safety reasons. There is a large fridge and separate freezer catering very well to the capacity of the house. Equally, there are three bathrooms, all with place for toiletries.
As all previous reviews for this popular property will attest, guests are always complimentary of the facilities and the condition of Stonegate, and often returning or recommending this property to friends and family.
Sasha, General Manager, Hunter Valley Stays