From the moment that I made my first inquiry about the property to the moment we checked in, everything was flawless. Deedle, the property manager, answered my emails in a timely manner, and even made the necessary arrangements for private transportation from Antigua to Lake Atitlan, and a lancha to their private dock. My friend suffered a fall two months ago, and is in a wheelchair, which made me think long and hard about continuing with our plans to stay in the villa due to all the stone steps that lead to the house. My friend was very determined to go and not ruin the trip for the rest of us.
I was pleasantly surprised to see a whole crew of men waiting for us at the dock to help with our belongings and the daunting task of helping my friend up the stairs...with wheelchair and all. It was a hike up, but boy was it all worth it! The house sits atop a hill with a spectacular unobstructive view of the volcanoes, the lake and surrounding areas.
Ramos, the property caretaker, was at hand for whatever we needed, and I have never met someone has humble, and polite as this man. He is a true, true asset to the property. He would bring us fresh tortillas every morning, and even gave us bananas from their own banana trees. We had a spectacular downpour as soon as we checked in and I was loving every minute of it.
The house is very spacious with an open floor plan, and I couldn't find any faults with the house even if I tried. What my friends and I loved most about the house was the veranda where we had all of our meals and spent the better half of our days. The bathroom decor is very interesting being that it seems to be all stone, including the shower, which, ooh, has such great water pressure. Beautiful details abound. Although the estate has more houses, one is a three-floor house with its own private pool, I believe that our house has the best view of all the houses in the estate.
There is a nice pool accessible to the guests staying at the estate and my friends (including the one in the wheelchair), made good use of it. It was a beautiful walk down to the pool with its beautiful pool house, and every stone step, every plant, every corner, everything about this place exudes beauty, tranquility, and an overall sense of well being. The house has no TV but has great, strong WiFi.
The kitchen has everything you would need to cook up a storm, but it doesn't have a microwave. There are two ladies that come twice a week to do the light cleaning and washing dishes, which really surprised me. I was taken a nap when they came, and was told about them after I woke up. We tried our best to keep the house as clean as possible, and made sure that the dishes were washed and put away before checking out.
Please avoid if you or any of the guests staying have mobility issues. This is not recommended for those who can't walk up stairs...or in my friend's case, confined to a wheelchair. Do so at your own risk.
On check out day, Ramos was once again at hand with his crew to help us down to the dock, and called the driver to confirm our pick up. We spent 3 wonderful days in paradise, and I will return...some day I will return.