I am late in this review, but it really was just like the others, very good service all along. We were in contact with Jason a number of times with questions about the area and he was always very fast and informative with his response. Carlos was there to meet us within 5 minutes of arrival without a confirmed time which was nice, he was very kind, helpful, and professional. The town in a well positioned kind of sleepy beach town, we walked from the condo down the beach into town regularly so we didn't need to worry about having too many maragritas. The grocery store is well equipped with cheap everything, I would bring my own coffee next time though, couldn't find the quality I like. Very friendly locals, good food and service (Los Pelicanos on the Malecon was our favourite, and a taco shop by the town square-forget the name now) The condo was just what we were expecting, well equipped, not luxurious but totally comfortable and all you need for a holiday rental. The grounds are really nice and the pool was always quiet since people are out touring. I met some other Canadian retirees who live there permanently but that's about it. We rented a car but really didn't need it, the bus to Merida is about 1.50, take 1/2 hour and has air conditioning. There is also a little bus that goes downtown if you don't want to walk the 10-15 minutes,cost about 20 cents. All in all, a really good vacation, the value of the condo was great. Progresso isn't for everybody, people who are into resort style enclaves probably would be better off to stick to Cancun, but if you want an authentic, scenic, sort of gritty, seaside town within an hour of everything I'd recommend. I would like to go back again and spent quite a bit of time talking to the Canadians retired there, and they love it!